We are looking for a warm, capable and personable receptionist to join our small team and help us provide an excellent experience for our patients. You'll be someone who enjoys interacting with people and takes pride in making others feel comfortable. You'll also be organised, switched-on and reliable.
Our mission is to provide an excellent care experience for our patients and an excellent work environment for our staff. We care about doing good work, looking after each other and creating a clinic that patients genuinely enjoy coming to.
About the role
The position is 3 days a week. Employment can be as a casual or permanent part time employee, depending on the candidate and their preferences, though work days are set and regular. There is potential for flexibility regarding the determined work days for the right candidate, however Mondays, Tuesdays and Fridays are preferred.
Duties will include answering incoming telephone queries, meeting and greeting patients, helping to create a welcoming and professional environment, scheduling patient appointments, processing payments, maintaining a clean and tidy waiting room and clinic rooms, and completing other administrative and support tasks as required. Remuneration will depend on the level of experience of the candidate.
Relevant skills
- Excellent written and verbal communication skills
- Intermediate Microsoft Office and computer skills
- Organised and able to multitask
- Takes initiative and prioritises workload appropriately
- Attention to detail
- Ability to take initiative and work independently
- Reliable and consistent
- Comfortable asking questions and learning from others
Experience/Education
- High school, diploma or equivalent
- Previous experience highly desirable
- Previous experience using POS/booking systems desirable
We don't want the clinic to feel overly clinical or transactional. We want it to feel professional, welcoming and personal - for our patients and for our team.
If you're someone who enjoys people, takes pride in your work and likes being part of a small team where everyone contributes, we'd love to hear from you. Please apply here or send your CV to [email protected]. Applications close Friday 18th September. You may call the clinic on 6155 7792 with any queries. We look forward to meeting our next team member!
Unfortunately, this position is not suitable for uni students as we cannot facilitate regular work day changes due to exams or changing of uni timetabling.
Job Type: Casual
Pay: $28.00 – $33.00 per hour
Benefits:
Experience:
- Front desk: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Authorisation:
Work Location: In person
