About the Position
We're excited to welcome a full-time Administration Officer to our Gold Coast Intensive Family Support (IFS) team. In this vital role, you'll help keep our services running smoothly by providing high-quality administrative and reception support to programs that make a real difference in the lives of children, young people and families. As the friendly face and organised backbone of the office, you'll play an important part in supporting both our teams and the communities we serve.
- Level 3 SCHCADS Award.
- Salary range: $80,009 - $85,799 + Superannuation.
- Full-time, Government funded opportunity until 31 December 2027 with possible extension.
- Enjoy consistent weekday hours, working 9:00am to 5:00pm.
Key Responsibilities:
- Be the welcoming first point of contact by providing professional reception and customer service support to clients, visitors and stakeholders.
- Keep operations running smoothly through efficient administration, record management, correspondence and office coordination.
- Support our teams to succeed by providing high-quality administrative assistance across multiple programs and services.
- Help drive organisational excellence by coordinating financial administration, maintaining systems and supporting service delivery outcomes.
Please read the full for more information.
About You
- Cert III in Business Administration or equivalent.
- At least two (2) years’ experience providing administrative support to a busy office, preferably in the human services industry.
- Eligibility to work in Australia (proof of eligibility required), including holding or obtaining required checks (Working with Children Check or professional exemption).
- Current driver’s licence.
About Act for Kids
Act for Kids is a for-purpose organisation that delivers evidence-based support services to children and families who have experienced or are at risk of harm. Our teams are at the heart of everything we do, and we are united by a single purpose to help keep kids safe, heal from trauma and lead happy lives and thrive.
You will have access to:
- Salary packaging up to $15,900 tax free + an additional $2,650 for meals/entertainment.
- Extra leave, including wellbeing days, study, exam, and pet leave.
- Fitness Passport including discounted fitness memberships to a range of facilities for you and your family.
- Access to our Employee Assistance Program including 24/7 counselling and wellbeing portals.
- Ongoing professional development through our annual PD fund and structured support.
- Flexible work arrangements and a team that truly values what you bring.
Make a difference every day in a values-led organisation. We’re more than just a workplace—we’re a community built on shared values: Professional, Ethical, Caring, Courageous, and Collaborative. We’re proud to be recognised for our commitment to inclusion as Inclusive Employer 2023–24 and 2025–26 by the Diversity Council Australia.
How to Apply
Click on ‘’ to submit your application. Applications will be reviewed as received, therefore, please apply as soon as possible before the closing date.
Please include:
- Resume
- Cover letter addressing the key responsibilities of the role.
If you require any adjustments or support to participate in the recruitment process equitably, we encourage you to reach out to the contact person below. Your information will be treated confidentially.
We encourage and welcome applications from Aboriginal and Torres Strait Islander peoples, and people of all backgrounds and identities.
Contact
For more information, please contact Karla Falefitu (Senior Administration Officer): 0408 690 010 or [email protected].
Closing Date: 07 August 2026
