JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
About the role:
As the Workplace Experience Coordinator for our new global fintech client, the primary goal is to positively impact the care and comfort of their people and guests. This role involves engaging with employees and building strong working relationships. You will be understanding their wants and needs to ensure they feel valued, looked after and are able to work in an inclusive and productive environment.
This role will be best suited to an individual that not only has strong experiences in this field but one that is comfortable working independently. You will, however, be part of a wider global team that you can draw experience from but you will need to be a self starter, be able to think on your feet and demonstrate your experience through actions in a small but diverse workplace.
This is an exciting time for our client and you will bring your expertise to bear. You will use your skills in change management (and acquire new ones) to enable the successful opening and running of this space and helping employees adopt new Ways of Working.
Key Responsibilities:
Ensure employees are taken care of in a fun, friendly and professional manner at all times
Utilise technology to assist in room booking, reserving amenities and guests needs
Ensure the workplace is presentable and always inviting
Providing soft first line of support for IT/AV etc.
Support planned and pop-up events across the building
Inspect meeting room set-up and ensure the area is kept clean and tidy after each use
Work with the building management team to report and manage all building related issues
Be the point of contact for all vendors for delivery of planned and reactive works, office consumables and parcels
Support with the Onboarding and Offboarding of new employees and contractors
Assist with creating the monthly Newsletter and Weekly updates
Key Skills required:
Previous experience working in corporate reception, guest services or facilities management
Proficiency with booking systems and basic IT troubleshooting
Self-motivated with strong independent work abilities
Event coordination and vendor management experience
Excellent written and verbal communication skills
Change management or process improvement background
What to expect from us:
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace.
This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions, and race.
We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Apply today and quote ECREQ486969
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
