The Product Owner for MultiLit PLUS is the functional lead for MultiLit’s integrated school-partnership ecosystem. Reporting to the CIO, you will own the post-launch evolution, optimisation and operational support of MAP-it, Members Area Plus, the MultiLit eLibrary and the MultiLit PLUS Dashboard.
This is a delivery and governance-focused role. You will drive the platform’s evolution by coordinating external delivery partners, owning the roadmap and release cadence, engaging with end-users and translating pedagogical requirements into clear specifications, and holding vendors accountable for delivery, quality and timelines. You will work closely with the CIO, who retains overall technical and architectural authority, and with MultiLit’s research team (the MRU), the Product Development team, the School Partnerships team, Literacy Centres and other SMEs (collectively these are the user stakeholders) for domain expertise. As the platform grows, there is scope for the role to expand, including helping to shape and lead an internal team over time.
The role is to keep MultiLit PLUS reliable, scalable and aligned to school, research and business needs after launch as informed by stakeholders. You will make day-to-day product and delivery decisions within the agreed roadmap, budget and governance settings, escalating architectural, security, contractual or material scope decisions to the CIO and SteerCo as appropriate.
You will work regularly with user stakeholders, customer service teams, technical vendors, internal operations teams and senior leaders to ensure the platform reflects school needs while remaining operationally sustainable.
