- Casual hours
- Cairns location
About Red Cross
Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.
The opportunity
The Red Cross provides affordable, comfortable accommodation close to major coastal hospitals for individuals travelling from regional or remote Queensland. The Cairns Wellbeing Centre supports patients and their families during periods of medical treatment. We have an opportunity for a Reception and Bookings Officer to join our team, delivering responsive customer service and providing administrative support to the Centre.
What you will bring
- Experience working alongside First Nations people/communities on activities/partnerships or initiatives
- Experience working in an office/hotel or health environment providing administrative support and reception services
- High level of communication and customer service skills
- Sound level of computer literacy in a variety of software packages, in particular Microsoft applications, and experience with a reservations management system desirable
- Experience in handling financial transactions
- Time management and organisational skills with the ability to multi-task and work under pressure with sound attention to detail
- Current employee Blue Card and drivers licence
Why work with us?
Work for purpose, know that the work you do enables Red Cross to support and empower people and communities in times of vulnerability.
Red Cross respects, values and encourages diversity. We believe that diversity in our people enriches our organisation as well as the impact we have.
Benefits that act for you, while you act for humanity
Financial wellbeing: In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation
Health & Wellbeing: You can tap into specialist advice for nutrition, sleep, resilience and mindfulness. And access guided meditation and other wellbeing programs.
Career development: Access to learning, training, and development courses
Further information
This role is covered by the Social, Community, Home Care and Disability Services Award - Level 2. Hourly rate from $34.58 + casual loading + superannuation + salary packaging.
For additional enquiries, please contact Kylie Wood on 0402 895 460 for a confidential discussion.
Applications close: 4 June 2026
Please note: Applications will be reviewed as they come in and we may close applications earlier than the specified closing date, so please submit your application at your earliest convenience.
We will not be engaging with agencies or agency candidates for this position.
Job Ref #: 13529
Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with diverse lived experiences, abilities, genders, ethnicities, ages, and sexual orientations. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.
Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more.
