Join a 2026 AFR BOSS Best Places to Work Gold Winner and 2026 Sustainability Champion recognised by the World Steel Association. Play a key role in shaping our performance across our InfraBuild business.
Reporting to the Customer Service Supervisor and based at our Karratha site, you will join a busy team delivering great service and building strong customer relationships. This is a great opportunity for someone who enjoys working in a fast-paced setting and is committed to delivering excellent customer service.
This is a 12 month contract position.
What you will be doing:
- Answering and responding to incoming calls and enquiries
- Providing quotations and following through to order placement and successful on-time delivery to customers
- Liaising with the broader business to best service our customers
- Procuring product for customer orders
- General administration duties
You will be rewarded with:
- A supportive, team-focused branch environment
- Competitive Salary, with generous remote living Allowance
Primary Benefits:
We offer a range of benefits designed to support you at work and beyond:
- Support when you need it - Confidential counselling and wellbeing support through our Employee Assistance Program (EAP) and Sonder, available to you and your immediate family
- Everyday savings - Access a wide range of employee discounts across major brands including retail, travel and lifestyle
What you will bring:
- Experience in customer service
- Proactive approach with a passion for delivering exceptional customer service
- Excellent organisational and time management skills
- Ability to understand your customers business and offer value-based solutions
- Willingness to learn about our industry and business
- Competent in the use of Microsoft Office Suite
- Experience using SAP (or similar ERP systems) would be advantageous
