Position Description – People Business Partner
Desirable
- Experience working in Aged Care and/or Not for Profit environment.
Key Accountabilities
Compliance • Monitor legislative and industrial relations changes to ensure ongoing
compliance with Fair Work, WHS, and privacy requirements.
- Develop, implement, and regularly review HR policies and procedures to
align with legal and organisational obligations.
- Conduct or support compliance audits, maintain accurate employment
records, and manage workplace investigations as required.
- Advise and coach managers on employment law, people related issues,
and risk mitigation to promote ethical and compliant practices across the
organisation.
- Monitor and ensure compliance with all relevant WorkCover and
workplace injury legislation, as well as broader HR, industrial relations,
and occupational health and safety laws.
Policy and • Improve and standardise HR operations, policies, and practices across all
Processes sites, supporting process efficiency and organisational goals.
- Coordinate end-to-end claims management for WorkCover, including
injury notification, claim lodgement, liaison with insurers, and claims
closure.
- Support continuous improvement of all HR and WH&S processes,
identifying opportunities for automation or system enhancements.
Reporting • Utilise people analytics to monitor people and culture, informing strategic
P&C projects and decision-making.
- Report on the progress and success of wellness, safety, and change
initiatives as required
Skills and • Excellent written and verbal communication skills for drafting policies,
competencies coaching staff, delivering training, and managing sensitive claims.
- High level of organisational skills, with a focus on confidentiality, attention
to detail, and effective time management.
- Demonstrated capacity to provide informed and constructive input and
feedback to team discussions and assist with and support other staff in
dealing with issues.
- Knowledge of employment, WorkCover, and health and safety laws, with
demonstrated ability to interpret and apply legislative requirements.
Stakeholder • Develop and maintain highly effective stakeholder relationships with
Relationships Managers and team Leaders.
- Deliver value-added service to management and employees that align
with Mayflower’s strategic and business objectives.
- Coach and support managers in handling people management and change
processes.
- Works as part of a collaborative team where the focus is on People
providing the highest quality service to our stakeholders, including
assisting other team members when required.
- Act as the primary HR and WorkCover advisor to managers, providing
coaching and guidance on injury management, compliance, and employee
relations.
Care without Compromise_People Business Partner July 2026
