Medical Receptionist
PhysioTime Physiotherapy | Melbourne
PhysioTime Physiotherapy is seeking an experienced and highly motivated Medical Receptionist to oversee the day-to-day operations of our growing practice.
This is a leadership role suited to someone who thrives in a fast-paced healthcare environment and is passionate about delivering exceptional patient experiences while supporting team performance and business growth.
Key Responsibilities
- Oversee daily clinic operations ensuring smooth and efficient workflow
- Lead and manage the front desk and admin team
- Coordinate staff recruitment, onboarding, and training
- Maintain high standards of customer service and patient care
- Manage appointment scheduling, billing, and practice software (e.g. Cliniko)
- Support accounting processes, including invoicing, payments, and reporting
- Assist with and implement marketing initiatives (social media, campaigns, promotions)
- Ensure compliance with clinic policies, procedures, and healthcare standards
- Monitor clinic performance and contribute to business growth strategies
About You
- Minimum 1-2 years experience in a medical reception or clinic coordination role
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- High level of organisation and attention to detail
- Experience with practice management software (Cliniko preferred)
- Basic understanding of accounting and financial processes
- Interest or experience in healthcare marketing is highly desirable
- Ability to multitask and problem-solve in a dynamic environment
- Evening shift and Saturday cover
What We Offer
- Supportive and professional team environment
- Opportunity to take on a leadership role in a growing clinic
- Ongoing training and career development
- Competitive salary based on experience
How to Apply
Please send your resume and a brief cover letter outlining your experience to:
[email protected]
Job Type: Part-time
Pay: $28.00 – $32.00 per hour
Benefits:
Work Location: In person
