- Temporary Full-Time
- 4 August 2026 to 30 June 2027
- $87,550 to $98,541 (dependent on skills and experience) + 12% Superannuation
About the role
An exciting temporary opportunity exists for a Performance Management Engineer to join the Parking Technology and Contracts Team within Parking Services.
This role plays an important part in ensuring the effective management of the City of Melbourne's parking technology and service contracts during a period of significant operational activity and change.
Over the next 12 months, the team will continue embedding the new Infringement Issuing Application contract and support operational changes associated with implementation of the Parking a Kerbside Management Plan. The team will also oversee the ongoing performance of critical parking assets and services. This includes parking meters, pay-by-phone, car share, towing, impound and off-street car parks.
As a key member of the team, you'll contribute to maintaining high service standards while helping deliver innovative projects focused on emerging parking technologies that enhance customer experience and operational efficiency across Melbourne.
A little more about the role
Reporting to the Team Leader Parking Technology and Contracts, you will:
- Support the administration, governance and performance monitoring of key Parking Services contracts.
- Review contractor claims, process invoices and assist with budget monitoring and financial reporting activities.
- Monitor parking revenue data, investigate discrepancies and work collaboratively with service providers and internal stakeholders to achieve timely resolutions.
- Maintain the accuracy and integrity of parking asset data and contribute to asset performance reporting and quality assurance activities.
- Assist with the delivery of parking capital works, operational projects and emerging technology initiatives.
- Analyse parking occupancy, utilisation and compliance data to provide insights that support decision-making and service improvements.
- Deliver high-quality customer service and respond to enquiries relating to parking technology, payment systems and parking assets.
- Build strong relationships with contractors, technology vendors and stakeholders to support effective service delivery and continuous improvement.
Why join Team Melbourne?
Located on the traditional lands of the Bunurong Boon Wurrung and Wurundjeri Woi-wurrung peoples of the Kulin Nation, Melbourne is globally recognised as one of the most liveable, diverse, and dynamic cities.
At the heart of it all is the City of Melbourne – a passionate, purpose-driven organisation where your work truly matters. As part of Team Melbourne, you’ll help deliver what’s most important to the people who live, work, study, visit and invest in our great city.
We’re proud champions of diversity, committed to continuous improvement, and driven by a shared vision for a vibrant and sustainable future.
This is more than just a role – it’s your chance to make a real impact, contribute to something bigger, and shape Melbourne’s future alongside a collaborative and forward-thinking team.
About you
You are a proactive and analytical professional who enjoys working with data, solving problems and collaborating with a broad range of stakeholders.
You bring strong organisational skills, a customer-focused mindset and the ability to balance operational priorities while contributing to continuous improvement initiatives. Your ability to analyse information, identify opportunities and build effective working relationships will help you succeed in this diverse and rewarding role.
What your experience might look like - Key Selection Criteria
- A tertiary qualification in Engineering or a Diploma-level qualification in a relevant technical field, with experience in contract administration, asset management, engineering or operational support environments.
- Demonstrated experience monitoring contract performance, reporting on outcomes and supporting financial administration, budgeting or payment processes.
- Strong analytical skills, including the ability to interpret operational, financial and asset management data and provide meaningful insights.
- Experience using Microsoft Excel and other business systems to support reporting, analysis and decision-making.
- Excellent customer service, communication and stakeholder management skills.
- Strong problem-solving capability, with the ability to work independently, manage competing priorities and contribute effectively within a team environment.
Benefits of working with us
- Attractive remuneration & benefits: Excellent pay package with a range of exciting benefits. Flexible working, study assistance & other great corporate discounts.
- Excellent leave entitlements: Enjoy up to 20 weeks of fully paid parental leave for primary carers, in addition to the government-funded parental leave, with no waiting period to access. Part-time equivalents are also available for added flexibility.
- Career progression: Career development support and opportunities to learn new skills within a creative and exciting environment.
- Work-life balance and hybrid working: We support flexible hours, alternative work arrangements (like ADOs), and hybrid work-from-home options.
How to apply
We'd love to hear how you can make an impact in this role! As part of your application, you will be required to:
- Attach your updated resume
- Include a cover letter (max one page) outlining your relevant experience and why you're a great fit for this role.
Submit your application no later than 11:45pm on Friday, August 28 2026.
A few important things to note – don’t miss out!
- Applications must be submitted online. Unfortunately, we can’t accept applications via email, so please be sure to apply through the official job link provided.
- Apply early! This role may close sooner than the listed closing date if we find the right candidate — so don’t wait to get your application in.
- We are a child safe organisation. The City of Melbourne has a zero tolerance for child abuse. All employees undergo thorough safety screening, including a Police Check and a Working with Children Check.
Need more info?
Refer to the position description below or contact Andy Pringle – (Acting) Team Leader Parking Technology and Contracts • Parking Services, [email protected]
Inclusion matters
We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from all cultural and linguistic backgrounds, people with disabilities, LGBTIQA+ individuals, and people of all ages and faith backgrounds.
We provide reasonable adjustments throughout the recruitment process to support all applicants. If you require any adjustments, please let us know via the application prompts or inform our Careers team if you’re contacted for an interview.
