Lifestyle Facilitator (Support Worker)
Location: Townsville, QLD
Organisation: abbaCare
About abbaCare
At abbaCare, we are passionate about empowering NDIS Participants across Northern Queensland and beyond to live fulfilling, independent, and meaningful lives.
We are committed to delivering person-centred, respectful, and holistic supports that focus on individual strengths, abilities, and aspirations. Our mission is to create opportunities for people to achieve their goals, build confidence, strengthen independence, and enjoy lives filled with purpose, connection, and possibility.
About the Role
As a Lifestyle Facilitator (Support Worker), you will play a vital role in supporting people living with disability to achieve their personal goals and participate fully in their communities.
Working within a person-centred and strengths-based framework, you will provide tailored supports that promote independence, choice, inclusion, and overall wellbeing.
In this role, you will:
- Support Participants to develop life skills across daily living, social, recreational, and employment-related activities
- Encourage choice, autonomy, and meaningful decision-making
- Facilitate community access and social inclusion
- Deliver supports that uphold dignity, respect, and individual rights
- Foster confidence, independence, and personal growth
Why Join abbaCare?
At abbaCare, our people are at the heart of everything we do. We foster a workplace culture built on respect, inclusion, collaboration, and continuous learning.
We proudly welcome applications from people of all backgrounds, including culturally and linguistically diverse (CALD) communities, LGBTQIA+ communities, and Aboriginal and Torres Strait Islander peoples.
We Offer:
- Comprehensive onboarding and training
- Access to our Employee Assistance Program (EAP)
- Flexible working arrangements to support work-life balance
- Diverse and rewarding work environments, including Community Access, Supported Independent Living (SIL), and Specialist Disability Accommodation (SDA)
- Ongoing professional development opportunities
- Supportive leadership and mentoring
- A workplace that values diversity, lived experience, and inclusion
About YouEssential Requirements
- Availability for morning shifts and weekdays
- A genuine commitment to person-centred support
- Strong understanding of diversity, inclusion, and social justice principles
- Compassionate, reliable, and motivated to support Participants in achieving their goals
- Ability to work independently and as part of a team
Skills and Experience
- Experience supporting people with disability and/or mental health conditions
- Confidence supporting individuals with complex support needs and behaviours of concern
- Strong communication and interpersonal skills
- Experience working active overnight shifts
- Competency in manual handling techniques
- Ability to mentor, guide, and positively influence others
Mandatory Requirements
Applicants must hold:
- Current Queensland Green P-Plate or Open Driver Licence
- Fully comprehensive vehicle insurance and access to a reliable vehicle
- Current Blue Card (Working with Children Check)
- Current NDIS Worker Screening Clearance (Yellow Card)
- Completion of the NDIS Worker Orientation Module
- Current First Aid and CPR Certification
- Evidence of COVID-19 vaccination in accordance with current organisational requirements
Desirable Qualifications and Experience
- Certificate III, Certificate IV, or higher qualification in Disability, Community Services, Mental Health, or a related field
- Experience working in Supported Independent Living (SIL) environments
- Knowledge of Positive Behaviour Support Plans (PBSPs)
- Understanding of privacy, confidentiality, and professional boundaries
- Experience building collaborative relationships with families, allied health professionals, and external service providers
Key Responsibilities
- Support Participants to achieve goals outlined in their NDIS Plans
- Implement Positive Behaviour Support strategies and skill-building activities
- Assist with personal care, including showering, dressing, grooming, and toileting
- Perform manual handling tasks, including hoist transfers and wheelchair support
- Facilitate community participation and social engagement
- Assist with household tasks, meal preparation, and maintaining a safe living environment
- Collaborate with families, support networks, allied health professionals, and stakeholders
- Maintain accurate records and documentation
- Adhere to all abbaCare policies, procedures, and relevant industry standards
More Than Just a Job
At abbaCare, being a Lifestyle Facilitator is more than providing support—it’s about building relationships, creating opportunities, and making a meaningful difference in the lives of others every day.
If you are passionate about empowering people, championing individual choice, and helping Participants achieve their goals, we would love to hear from you.
Applications will remain open until the position/s are filled.
First Nations peoples are strongly encouraged to apply.
abbaCare is a smoke-free workplace committed to maintaining safe and healthy environments for Participants, employees, and the wider community.
Pay: $33.94 per hour
Application Question(s):
- Do you have access to your own vehicle?
- Do you have current WWC and NDIS Screening certifications?
- Do you hold current CPR and First Aid Certifications?
- Are you willing to support in manual handling and personal cares?
Licence/Certification:
- Full Driver Licence (Preferred)
Work Location: In person
