Your new role:
As a Ward Administrator within Surgical Care, you'll be the welcoming first point of contact for patients, visitors and staff while providing essential administrative support that keeps the ward operating efficiently. Working closely with multidisciplinary teams, you'll help coordinate patient admissions, transfers and discharges, manage enquiries and contribute to a positive patient experience in a busy hospital environment.
In this role you will:
Welcome and assist patients, visitors and staff with professionalism and care.
Coordinate patient admissions, transfers and discharges.
Manage ward enquiries, appointments and administrative processes.
Maintain accurate patient information using hospital information systems.
About you:
You're a proactive and organised administrator who enjoys helping people and thrives in a fast-paced healthcare environment. You communicate confidently, work well under pressure and take pride in delivering accurate, high-quality customer service. You'll bring:
Excellent customer service and communication skills.
Strong organisational skills with the ability to prioritise competing tasks.
High attention to detail and accuracy when managing patient information.
A collaborative, adaptable approach and confidence using computer systems, including Microsoft Office (experience with hospital information systems is highly regarded).
Check out our quick tips and application essentials!
What we can offer you:
We offer a family-friendly work environment that supports you in making the most of Queensland's laid-back lifestyle.
We are renowned for teaching and research excellence with strong relations with Queensland's leading tertiary institutions.
We want to empower you to build a long-term career, with countless opportunities to learn and grow, no matter your role
You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs.
About us:
The Princess Alexandra Hospital (PAH) is a tertiary health care centre providing care in most major adult specialties. We provide world class health care to Brisbane City's southern suburbs across emergency, medical, mental health and surgical services, including liver and kidney transplant.
We are nationally recognised for our expertise in trauma management and organ transplants and are one of Australia's leading academic and research health centres. The PAH as a major medical research precinct hosts Australia's most advanced medical research facility, the Translational Research Institute (TRI) as well as a new Clinical Research Facility for the discoveries made at TRI to be trialed in a safe clinical environment.
We're expanding our hospital to make sure everyone gets the care they need. We're adding more beds, modernising our buildings, and improving our spaces to treat kidney and cancer patients with all new services and facilities planned to open by 2027.
INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE
Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.
We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.
We are better together.This work is licensed under a Creative Commons Attribution 3.0 Australia License.
