Our Best Starts with You!
We have an exciting opportunity for a Senior Medical Receptionist to join us on a permanent full-time basis.
Also known as the Senior Patient Services Officer, you will have proven leadership skills, ensuring a high level of staff engagement to empower all staff to deliver outstanding clinical outcomes and support of business outcomes.
This support role to the Practice Manager, will be fundamental in ensuring the continual development of an outstanding local team and support the clinical services at the practice.
What you’ll do:
- Daily operational management of the front desk which includes but is not limited to general reception and administrative services for the clinic including answering phones, making and managing patient appointments
- Effective diary management incorporating consultation and testing appointments in line with utilisation targets, key performance indicators and administrative protocols for appointments, testings and hospitals admissions
- Effective management of the financial requirements of the site, including daily reconciliation, billing, banking and month end
- Drive a dynamic and innovative culture within the team where individuals inspire each other to continuously deliver exceptional outcomes and care for our patients
- Actively support the Practice Manager and champion clinic initiatives to drive culture, quality, efficiency and access to services.
Who you are:
- Demonstrated understanding of and an ability to provide superior patient care and stakeholder customer service
- Strong leadership skills with experience in leading a team by displaying and inspiring confidence in and demonstrating behaviours in accordance with Advara HeartCare’s values
- 3+ year’s equivalent experience in the health professional industry
- Strong knowledge of relevant workflows for all cardiac testing and reporting
- Excellent time management and multi-tasking skills
- Proven experience to work effectively both independently and collaboratively in a multidisciplinary team environment.
What’s in it for you:
- Monday to Friday clinic hours (ad hoc Saturday work)
- Purchase additional annual leave as part of our annual leave scheme
- Range of benefits such as 12 weeks paid parental leave
- Work with a connected, collaborative team
- The opportunity to work for one of the most influential healthcare providers pioneering the way forward in innovation for treatments of heart & sleep disease.
Who we are:
At Advara HeartCare, we're united by one purpose—to improve Australia's heart health.
As Australia's largest privately owned cardiology provider, with more than 90 centres and over 100 cardiologists nationwide, we've spent more than 20 years delivering exceptional cardiovascular care. We're proud of our reputation for clinical excellence, innovation and outstanding patient experiences, and we're continuing to build something even better.
We know our success is driven by our people. That's why we're committed to creating a workplace where you feel supported, valued and empowered to thrive.
Interested?
Apply today and become part of a team that's shaping the future of cardiovascular care across Australia.
Advara HeartCare is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace where everyone feels respected, valued and supported. We encourage applications from people of all backgrounds, experiences and communities
Don't meet every single requirement? You don't need to. At Advara HeartCare, we are building a diverse, inclusive workplace that fosters innovation. If you're interested in this role, we encourage you to apply even if your past experiences don't perfectly align with the skills we've listed.
