Hamilton Island is seeking an experienced and safety-focused Jet Ski & Dinghy Hire Manager to lead our Water Activities team. This exciting leadership role oversees the day-to-day operation of our jet ski tours and dinghy hire business, ensuring every guest enjoys a safe, memorable, and world-class experience while exploring the stunning Whitsunday waterways.
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Lead one of Hamilton Island's most exciting marine adventure teams
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Live island-side with no commute and tropical reef lifestyle
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Enjoy staff perks including gym access and dining discounts
As Jet Ski & Dinghy Hire Manager, you'll lead a team of Jet Ski Tour Guides while overseeing all aspects of water activities operations. From guest safety and staff development to vessel maintenance and operational planning, you'll ensure every experience is delivered to the highest standards while maintaining compliance with all marine regulations.
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Lead the daily operation of jet ski tours and dinghy hire activities
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Manage Jet Ski Tour Guides, including training, coaching, and performance
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Check weather conditions and make operational decisions regarding tours
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Conduct comprehensive safety briefings before all tours and hires
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Instruct guests in the safe operation of jet skis and hire dinghies
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Ensure compliance with AMSA, NSCV, and Workplace Health & Safety requirements
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Manage staff rosters, time and attendance approvals, and operational scheduling
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Oversee vessel servicing, maintenance, inspections, and repairs
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Complete operational reports, maintenance logs, pre-start inspections, and compliance documentation
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Liaise daily with Marina Operations to coordinate servicing and haul-outs
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Respond to guest enquiries and resolve concerns professionally
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Promote photo sales and support departmental revenue targets
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Ensure all equipment is maintained, packed away, and ready for daily operation
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Foster a positive safety culture and exceptional guest experience across all marine activities
You are a confident marine leader with a passion for boating, guest experiences, and team development. You thrive in an outdoor environment, lead by example, and are committed to delivering exceptional experiences while maintaining the highest safety standards.
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Coxswain Grade 1 or 2 NC (Essential)
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Open Unrestricted QLD Driver Licence (Essential)
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Personal Watercraft (PWC) Licence/Certificate (Essential)
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AMSA Certificate of Competency (Essential)
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HLTAID011 – Provide First Aid (Essential)
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HLTAID009 – Provide Cardiopulmonary Resuscitation (CPR) (Essential)
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Previous management experience
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Previous marine industry experience, including vessel repair and maintenance
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Strong leadership and team development skills
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Excellent communication and customer service skills
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High level of personal fitness
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Professional presentation and organisational skills
Our mission is to share the wonder of Hamilton Island with the world by creating wonder-filled experiences for our guests, employees and community.
Every team member plays a role in shaping those experiences – making Hamilton Island not just a great place to visit, but a great place to work.
A little island can do wonders – make your next career move one to remember!
