- Increase your take home pay with a generous salary packaging and vehicle
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5 weeks annual leave, with 17.5% leave loading on 4 of those weeks
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Be part of a supportive, inclusive team that values collaboration and continuous improvement
Junction Support Services was established with one goal in mind, to support vulnerable people in our community.
Every day, our people work alongside children, young people, individuals and families, empowering brighter futures and building strong, thriving communities together.
About the Role
As the Head of Children, Families and Youth, you will provide strategic leadership and oversight across the Children, Families and Youth service portfolios, ensuring high quality, sustainable, and client focused outcomes.
This role represents a shift from operational service management to system leadership, with responsibility for driving performance, service innovation, workforce capability, financial sustainability, and effective governance across the portfolio.
Reporting to the General Manager, you will work closely with internal teams, government, and community partners to drive collaboration, strengthen service systems and translate strategy into meaningful outcomes.
This is a full-time, permanent opportunity based at our Wodonga office. This newly created role offers a competitive salary package of $170,000 – $180,000, inclusive of fully maintained company vehicle and superannuation.
This role can be based in either Wodonga or Wangaratta, however travel will be required between both sites and to our Shepparton office.
What You Can Expect
In the role, you will:
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Lead and influence the strategic direction and performance of Children, Families and Youth services.
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Shape and improve service systems to deliver better outcomes for children, young people, and families.
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Use data, insights, and evidence to drive continuous improvement and informed decision making.
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Provide strong leadership across workforce capability, financial performance, governance, and risk management.
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Build strategic partnerships and represent the organisation across government, community, and sector networks.
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Lead change and translate strategy into action to create meaningful outcomes for the community.
About You
You will bring:
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Demonstrated senior leadership experience with accountability for service delivery, performance and strategic outcomes within complex human services environments
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Strong capability in service improvement, financial management, workforce planning, and operational delivery.
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Experience building high-performing teams, strengthening leadership capability and workforce sustainability.
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Sound knowledge of governance, risk management and compliance frameworks.
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Proven ability to lead change and translate strategy into effective operational delivery.
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Excellent communication and stakeholder engagement skills, with the ability to build trusted relationships across government, community, and sector partners.
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Relevant tertiary qualifications in a related discipline (e.g. social work, psychology, community services, management) or equivalent experience.
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A leadership, business, or management qualification, or a demonstrated willingness to undertake further study in a relevant leadership or business discipline.
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Must have or be willing to obtain an NDIS Worker Screening Check.
About Us
Junction Support Services is an award-winning regional not-for-profit that has been empowering brighter futures for more than 35 years. We deliver trauma-informed housing, health, disability, education and family services across regional Victoria and NSW, supporting more than 2,500 people each year.
What We Offer
This role offers the opportunity to create meaningful change in your community. Join a team that values connection, growth and making a positive impact in people’s lives.
Why Join Junction?
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Increase your take home pay with a generous salary packaging and fully maintained company vehicle
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Enjoy 5 weeks annual leave, with 17.5% leave loading on 4 of those weeks
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Ongoing professional development
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Clinical supervision and debriefing opportunities
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Supportive, inclusive culture where people thrive together
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Lead meaningful change and make a genuine difference every day
How to apply
To apply, please click 'Apply' and submit:
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Your current resume, outlining your relevant skills, qualifications, and experience.
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A cover letter explaining why you are well suited to this role.
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A response to the key selection criteria, demonstrating how your skills, experience, and achievements align with the requirements of the position.
Applications close: 9th August 2026.
We look forward to receiving your application.
If you have any questions about this opportunity, please contact the People & Culture team on (02) 6043 7400.
Our Commitment to Diversity and Child Safety
Junction Support Services is a child-safe organisation and an Equal Opportunity Employer committed to diversity and inclusion. We welcome applications from First Nations peoples, individuals with disability or lived experience of disability, and people of all cultural backgrounds, gender identities and sexual orientations. We value the unique perspectives and contributions that diversity brings to our workplace and the communities we serve.
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