At Macarthur Automotive, we know that exceptional customer experiences start in the workshop. We're looking for an experienced Service Foreman to lead our technicians, mentor the next generation of automotive professionals, and ensure every vehicle leaves our workshop repaired right the first time.
As a Service Foreman, you'll be responsible for leading the day-to-day operations of the workshop, supporting Technicians and Apprentices, and ensuring every repair is completed safely, efficiently, and right the first time. Working closely with the Service Manager, Service Advisors and Workshop team, you'll play a key role in driving productivity, quality and customer satisfaction.
This is a hands-on leadership role where your technical expertise and people management skills will make a real impact.
- Lead and coordinate the daily workflow of Technicians and Apprentices to maximise workshop productivity and efficiency.
- Provide technical guidance, coaching and mentoring to support the ongoing development of the workshop team.
- Monitor repair quality, minimise repeat repairs, and ensure vehicles are repaired right the first time.
- Work closely with Service Advisors to prioritise repairs, communicate workshop progress, and recommend additional repair work where required.
- Ensure repair orders, warranty claims and manufacturer documentation are completed accurately and in line with OEM standards.
- Maintain a safe, organised and compliant workshop while driving continuous improvement across quality, productivity and customer satisfaction.
You're a respected workshop leader who leads by example and enjoys helping others succeed.
To be successful in this role, you'll have:
- Proven experience as a Service Foreman, Workshop Controller or Senior Automotive Technician.
- A recognised Motor Vehicle Trade Qualification.
- Strong mechanical, diagnostic and fault-finding skills.
- Demonstrated leadership experience with the ability to coach, mentor and develop Technicians and Apprentices.
- Excellent organisational skills with the ability to prioritise workflow in a busy workshop.
- High attention to detail and a commitment to quality workmanship.
- Strong communication and problem-solving skills.
- A current Class C Driver Licence.
- Sound computer skills and experience maintaining accurate workshop documentation.
Join one of Australia's largest automotive dealer groups and enjoy genuine opportunities to build a long-term leadership career.
- Competitive remuneration package with ongoing career progression opportunities.
- Ongoing manufacturer training and leadership development to keep your technical skills at the forefront.
- Be part of a growing ASX-listed organisation with long-term stability and exciting growth opportunities.
- Access hundreds of exclusive employee discounts, including gym memberships, retail offers, travel, BUPA Health Insurance, Samsung Partnership Program and more.
- Discounts on vehicles, servicing and genuine parts.
- Paid parental leave to support you and your family.
- Access to our Employee Assistance Program (EAP) for confidential wellbeing support.
- Work alongside a passionate, supportive team committed to delivering exceptional customer service and quality workmanship.
Macarthur Automotive is a proud member of Peter Warren Automotive Holdings, one of Australia's largest multi-franchise automotive dealer groups with more than 2,000 employees across New South Wales, Queensland and Victoria.
Representing some of the world's leading automotive brands, Macarthur Automotive is committed to delivering exceptional customer experiences through expert workmanship, outstanding service and a culture built on teamwork, integrity and continuous improvement.
If you're passionate about developing people, driving workshop performance and delivering quality repairs, we'd love to hear from you.
Apply today and take the next step in your automotive leadership career.
