We are a well-established, community-focused independent supermarket looking for an enthusiastic, reliable, and hands-on Assistant Store Manager (2IC) to join our leadership team.
This is an exciting opportunity for an experienced retail leader who enjoys working alongside their team, leading by example, and taking ownership of store operations. If you're passionate about customer service, developing people, and maintaining high retail standards, we'd love to hear from you.
About the Role
As the Assistant Store Manager (2IC), you will work closely with the Store Manager to ensure the smooth day-to-day running of the supermarket. You'll help lead a team across all departments, maintain excellent store standards, and create a positive shopping experience for every customer.
When the Store Manager is away, you'll confidently take responsibility for the overall operation of the store.
Key Responsibilities
- Assist in the day-to-day management of the supermarket.
- Lead, motivate, and support team members to deliver outstanding customer service.
- Maintain high standards of merchandising, presentation, cleanliness, and stock availability.
- Oversee stock control, ordering, inventory management, and stock loss prevention.
- Support staff recruitment, training, coaching, and performance development.
- Assist with staff rostering and workforce planning.
- Monitor sales, labour costs, and store performance to achieve business objectives.
- Ensure compliance with food safety, workplace health and safety, and company policies.
- Resolve customer enquiries and issues professionally and efficiently.
- Open and close the store and provide leadership across all areas of the business.
About You
You are a positive and approachable leader who enjoys developing people and working as part of a close-knit team. You're organised, dependable, and thrive in a fast-paced retail environment.
To be successful in this role, you'll have:
- Previous experience in supermarket or retail management.
- Strong leadership and people management skills.
- Excellent communication and interpersonal abilities.
- Sound organisational, problem-solving, and decision-making skills.
- Experience with merchandising, inventory control, and stock management.
- A customer-first mindset and a commitment to delivering exceptional service.
- Flexibility to work a rotating roster, including weekends and public holidays.
- The ability to remain calm under pressure and adapt to changing priorities.
What We Offer
- A supportive and collaborative team environment.
- Opportunities for career progression and grow with the business.
- A varied and rewarding leadership role.
- Competitive remuneration based on experience.
- The opportunity to make a genuine impact in a locally owned business.
Apply Now
If you're a motivated retail leader ready to take the next step in your career, we'd love to hear from you.
Please submit your resume along with a brief cover letter outlining your experience and what makes you the ideal candidate for this role.
Pay: $28.00 – $35.00 per hour
Benefits:
Work Location: In person
