We are seeking a talented individual to join our Cyber team at Marsh. This role will be based in Melbourne. This is a hybrid role that has a requirement of working at least three days a week in the office.
In this role, you will manage a portfolio of medium to large corporate accounts and support Senior Brokers on key accounts across the cyber portfolio. You will work closely with clients, insurers and internal teams to deliver timely, accurate service and help identify opportunities for growth and retention. You will also help coordinate support staff and contribute to the commercial performance of the portfolio.
We will count on you to:
Manage a portfolio of medium to large corporate accounts and support Senior Brokers on key accounts
Build and maintain effective relationships with clients, insurers and internal stakeholders
Deliver client service in line with agreed service standards and help identify and respond to client needs
Oversee account retention, defence and growth activity across the portfolio
Support claims discussions and assist with the negotiation of fair claim settlements for clients
Coordinate and support Account Executives and administrative staff through clear communication, delegation and performance management
What you need to have:
Meets the training requirements of Tier 1 FSRA Compliance
Associate membership with The Institute
Admission as a Qualified Practising Insurance Broker by the National Insurance Brokers Association of Australia
Proven experience in account management, client service and supporting commercial insurance portfolios
What makes you stand out:
Degree in Insurance or a related field
Diploma in Financial Services
Experience developing business opportunities and supporting revenue growth within an existing portfolio
Why join our team:
We help you be your best through professional development opportunities, interesting work and supportive leaders
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being
About Marsh:
Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.
