We’re a passionate bunch who care deeply, work boldly, and support each other every step of the way to create moments that matter. If you’re ready to work in a place that values your ideas and celebrates your wins, we’d love to welcome you to the team.
Reporting to the Park Manager, you’ll play a key role in being the welcoming face of the park, helping us deliver exceptional experiences for our guests and residents, and having fun while doing it!
Nestled beside Conjola Lake on the NSW South Coast, this park is a peaceful retreat known for its natural beauty, water activities, and laid‑back holiday vibe.
Why You’ll Love Life at Ingenia
We believe work should be rewarding, flexible, and full of perks:
- Staff discounts on Ingenia Holiday Parks, with savings that can go beyond 50%
- Employee referral, employee of the month, and employee of the year rewards
- Flexible work schedules to suit your lifestyle
- Retailer discounts
In this Role, You’ll
Lead and support Front Office operations, supervising the team and allocating tasks on shift
Deliver seamless, friendly check-in and check-out experiences in line with procedures
Coordinate and deliver fun, engaging holiday activities within budget
Drive sales and service standards to achieve strong guest satisfaction and NPS results
Maintain site presentation, safety, and operations, including caretaking support, payments, bookings, and issue logging
You’re Likely a Match If You
- You’re passionate about creating warm, memorable guest experiences through genuine customer service.
- You have experience in hospitality or tourism, or you're enthusiastic about building your skills in a guest-focused role.
- You're confident using Microsoft Office and booking systems like Newbook, or you're eager to learn and grow in a tech-enabled environment.
- You work collaboratively with others, communicate with empathy, and bring a strong eye for detail to everything you do.
- You have a valid Working with Children Check
- You have a current automatic driver’s license
You’re someone who brings energy, ideas, and a genuine passion for making a difference. You love working with people, solving problems, and creating moments that matter.
We keep things simple and supportive:
- Apply via our website; no cover letter needed
- Quick phone chat and interview with your future manager
- Offer and onboarding; welcome aboard!
All applicants must be able to work in Australia and provide evidence of working rights, as well as undergo a National Police Check.
Let’s Create Amazing Experiences Together
Ready to do what matters, and know you matter? Join us and help bring great experiences to life, starting with you.
Check out what life at Ingenia looks like on our LinkedIn page.
