Company Description
Discover Sofitel Sydney Darling Harbour
Sofitel Sydney Darling Harbour invites guests and talent into a world where French Art de Vivre meets Sydney’s vibrant waterfront culture. As Sofitel’s flagship hotel in the Pacific, the property features 590 elegant rooms and suites, four distinctive bars and restaurants, a breathtaking award-winning infinity pool, a state-of-the-art fitness centre overlooking the skyline, an exclusive top-floor Executive Lounge and our renowned luxury spa.
At the heart of everything we do are exceptional people. We are deeply committed to cultivating an inspiring, energising, and rewarding environment, one where craftsmanship is celebrated, creativity is encouraged, and luxury is delivered with intention and pride.
Inspiration, Recognition & Reward
As a valued Sofitel Ambassador, you will be immersed in a world of refined privileges and bespoke rewards. Enjoy privileged access to an international portfolio of luxury accommodation, exceptional dining, and curated lifestyle experiences. Daily touches of indulgence; from preferred-rate artisan coffee to a thoughtfully designed Ambassador dining menu, elevate the everyday.
Your growth is equally important to us. Through a distinguished learning platform blending expert knowledge with tailored development, we support your evolution as a culinary leader within a culture that celebrates excellence, individuality and ambition.
Job Description
Bonjour! At Sofitel, every guest moment is an opportunity to craft a memorable experience, where relaxed luxury meets attentive, personalised service. Step into the role of Food & Beverage Supervisor in Esprit Noir and Le Rivage, where you will be at the heart of delivering vibrant, sunlit dining experiences that delight every guest.
You will lead, mentor, and inspire a passionate team, setting the standard for approachable yet polished service that reflects the effortless elegance of Sofitel. With your natural warmth and eye for detail, you ensure each interaction is seamless, inviting, and distinctly memorable.
Working closely with our talented Food and Beverage team, you will orchestrate flawless service experiences overseeing service flow, menu execution, and presentation to the highest standard. Your presence on the floor embodies professionalism, attentiveness, and care, creating an atmosphere where guests feel welcomed, relaxed, and eager to linger.
Beyond the guest experience, you will play a pivotal role in the day-to-day leadership of the Esprit Noir and Le Rivage. With operational oversight, you will drive performance through team development, guest engagement, revenue optimisation, and stock management ensuring the department consistently delivers both exceptional service and commercial success.
Qualifications
You bring proven experience in premium or luxury bar, lounge, or restaurant operations, ideally in a leadership role within a five-star environment. With a genuine passion for personalised guest service, you have the intuition and creativity to craft memorable experiences, resolving any challenges with elegance, discretion, and finesse. Your deep knowledge of wine, champagne, beverage operations, stock control, revenue reconciliation, and POS systems ensures every service runs seamlessly and to the highest luxury standard.
As a confident ambassador of the Sofitel brand, you thrive in a diverse team environment, inspiring colleagues and delighting guests with your professionalism and warmth. Flexible and dependable, you embrace a rotating roster including weekends and public holidays to deliver service that is both sophisticated and safe, reflecting the true essence of luxury hospitality.
You hold a current RSA certificate to ensure every service is delivered safely, elegantly, and to the highest standard of care, and hold full Australian working rights, allowing you to work with us without restriction.
If you are passionate about hospitality and take pride in delivering elevated service, we would love to hear from you!
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.
Please note that full Australian Working Rights are required for this role and that the hotel is unable to assist candidates in obtaining Australian working rights.