Job Title: KFC Retail Store Manager
Location: MLC Sydney - Sydney CBD
Employment Type: Full-Time
Salary: $75,000 - $85,000 Package + Incentives
Application’s Close: Sunday 14th June 2026
About KFC
The story of Kentucky Fried Chicken began in the 1930s with Colonel Harland Sanders, who created his iconic fried chicken recipe using a secret blend of 11 herbs and spices. What started as a small roadside restaurant in Corbin, Kentucky, quickly grew into one of the world’s most recognised fast-food brands after the opening of the first franchise in 1952.
Today, KFC operates in more than 125 countries, serving over 12 million customers every day. We take pride in our rich history, commitment to quality, and delivering the finger-lickin’ good experience our customers know and love.
At St George Restaurants, we are passionate about creating exceptional customer experiences and building strong, high-performing teams. We are now seeking an experienced and motivated leader to join our KFC Franchise family.
Position Overview
We are looking for an enthusiastic and results-driven Retail Store Manager with a positive, hands-on attitude to lead the daily operations of one of our KFC restaurants.
In this fast-paced leadership role, you will oversee restaurant performance, inspire and develop a diverse team, and ensure every customer receives outstanding service and quality food. You will also play a key role in driving business growth, profitability, operational excellence, and maintaining KFC’s high standards.
Key Responsibilities
- Lead, coach, and inspire a large team of managers and restaurant staff, including recruitment, training, mentoring, and performance development.
- Foster a positive and collaborative team culture focused on delivering exceptional customer experiences.
- Maintain high levels of customer satisfaction by ensuring excellent service standards, product quality, and effective resolution of customer feedback and complaints.
- Oversee day-to-day restaurant operations, including staffing, inventory management, food safety, stock control, and compliance with KFC's operational procedures.
- Monitor financial performance, manage budgets and labour costs, and implement strategies to achieve profitability targets and KPIs.
- Drive sales growth through local marketing initiatives, promotional activities, upselling opportunities, and effective use of reporting systems and dashboards.
- Ensure compliance with workplace health and safety regulations, food safety standards, and company policies while maintaining a clean and safe restaurant environment.
What We’re Looking For
- Minimum 1 year of experience in a Retail Store Manager, Restaurant Manager, General Manager, or similar leadership role within a fast-paced hospitality or food service environment.
- Diploma in Business, Hospitality Management, or a related field is preferred.
- Strong leadership and team development skills with the ability to motivate and coach employees.
- Excellent communication, organisational, and problem-solving abilities.
- Sound business and financial acumen, including experience managing budgets, P&L, and financial reporting.
- Intermediate Microsoft Office skills, including Excel, PowerPoint, Word, and Outlook.
- Adaptable and confident using a variety of workplace systems and applications.
- Passion for customer service, quality food, and operational excellence.
- Ability to thrive in a fast-paced and dynamic environment.
- Flexibility to work evenings, weekends, and public holidays as required.
- Australian Citizenship or Permanent Residency preferred.
Why Join Us?
Career Development
KFC offers excellent career progression opportunities, including Retail Traineeships, Graduate Leadership Programs, and advancement within a globally recognised brand.
Competitive Salary & Benefits
· Competitive salary packaging
· Performance-based incentives
· Attendance at our Annual RGM Conference
· Additional employee benefits.
Ongoing Training & Support
We provide comprehensive training and ongoing support to help you succeed in your role and continue developing your career.
Dynamic Team Environment
Join a passionate, energetic team in a rewarding and fast-paced workplace.
How to Apply
Think you have what it takes to lead our team to success? We’d love to hear from you.
Submit your resume along with a brief cover letter outlining why you’re the ideal candidate for this opportunity.
Apply now! [email protected]
Pay: $75,000.00 – $85,000.00 per year
Benefits:
Work Location: In person
