About us:
pay.com.au is one of Australia’s fastest‑growing technology scale-ups, trusted by businesses. As we continue to scale in Australia and launch into the US under PayRewards.com, our mission is to simplify and supercharge the way they pay everyday expenses. Since 2019, we’ve been transforming business payments by enabling companies—from sole traders to large enterprises.
Our unified platform lets users link their bank accounts and any major credit card, improving cash flow while unlocking powerful rewards on every transaction.
Recognised as a rapidly scaling Australian success story—with coverage in outlets like the Australian Financial Review noting our growth with a $600++ million valuation we’re reshaping how businesses think about payments, loyalty and financial efficiency.
At pay.com.au, you’ll join a fast-growing team shaping the future of B2B payments. Our Melbourne office is a hub of creativity, collaboration, and seriously great coffee—an environment where ideas move quickly and impact is felt every day. If you want to be part of a company with momentum, this is the place to be.
Why join us?
- Be part of an exciting Tech Scale-up, with teams across Australia and the USA.
- Enjoy flexible working arrangements and a great work-life balance.
- Awarded 2025 People’s Choice Award winner at the Finder Innovation Awards, Finalist for FinTech Organisation of the Year at the 2025 FinTech Australia Finnies, Number 1 on the Smart50 list 2024, Top 3 Deloitte Tech Fast 50 & Victoria State Champion!
- Grow your career in a culture that values creativity, innovation, and collaboration with access to learning budgets to accelerate your career.
- Our new Pay HQ in Windsor brings together great coffee, collaborative spaces, and the kind of energy that makes doing your best work easy.
Growth Marketer.
Our marketing team is obsessed with one thing: the customer. What new customers think of us, what they love, and what makes them hesitate.
As a Growth Marketer, you’ll sit right in the middle of driving it: reading what actually drives customer behaviour, designing and building the programs and tests that shift it, and refining the mechanics that keep running once they’re proven. You’ll take first crack at testing affiliate, referral and word-of-mouth as a brand-new channel, and partner closely with the specialists who run paid and web to shape what they build.
Responsibilities
- Read customer behaviour and turn it into testable hypotheses – what makes someone refer a mate, take the next step, or come back.
- Design incentive and reward mechanics including referral structures and activation nudges across owned and partner channels.
- Take point on building out and testing affiliates, referral and word-of-mouth as a new channel: design it, launch it, read the result, and hand off a running mechanic if it proves out.
- Build and automate the operational side of whatever you’re testing in our marketing and automation tools, so it runs without babysitting.
- Own the test loop: tracking, attribution reads, and feeding what you learn back into the growth strategy and forecast.
- Stay accountable for the overall program’s and each test’s goals & metrics for success, including CPA, CAC, conversion.
- Brief, partner and get your hands dirty with our campaigns, paid media, web and CRO specialists, so your briefs are sharp, strategic and actionable.
About You
- 2-4 years in growth or acquisition marketing, or an equally hands-on role, with real experience running paid and/or web/CRO work yourself.
- Self-service B2B background highly regarded; SaaS, fintech, payments or accounting experience preferred.
- You understand what motivates action, and can point to incentive or reward mechanics you’ve actually designed.
- Comfortable building and automating processes yourself in a marketing-automation or CRM tool.
- Fluent in attribution and A/B testing; second nature pulling and presenting performance data (Mixpanel, Amplitude, GA4 or similar) to show what’s working.
- A structured thinker who breaks down ambiguous problems and stays curious about why experiments land the way they do.
- A feel for brand and copy — you can write and tighten on-brand test copy yourself.
- Comfort in Figma and basic creative-design handling a plus.
Bonus: you’ve designed or tested referral, affiliate, loyalty or incentive mechanics before. If you’ve done it, we want to hear how it went, including what broke
We know not everyone will meet every requirement, and that’s okay. If you’re excited about the role and believe you can make an impact, we’re keen to hear from you.
A few more things…
Successful candidates joining the team will need to complete a National Police Record Check.
Candidates who require adjustments at any stage of the recruitment process are encouraged to let us know. We’re happy to support you.
We’re committed to an inclusive and diverse recruitment process where everyone feels respected and supported. We welcome applicants from all backgrounds, identities and abilities and ensure fair, equitable consideration at every stage.
