Bolton Clarke Group one of Australia’s largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally. Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.
About the role
The Care Partner is the designated care manager under the Support at Home Program, responsible for delivering care management activities that enable older people to live safely and independently at home. You will play a key role in planning and overseeing care service delivery across all ongoing support classifications within scope and work closely with the appropriate clinical team members when a participant’s needs require clinical input or complex care planning.
As a Care Partner, you will:
- Collaborate with participants to develop individualised care plans. Incorporating the participant’s goals, service preferences, cultural needs, risk factors, and AT-HM requirements.
- Collaborate with participants to develop individualised care plans.
- Liaise with general practitioners, specialists, and allied health providers to ensure integrated care.
- Review care notes and service delivery data; proactively identify and address emerging risks or changes in participant needs.
- Consistently meet quality compliance and audit requirements, ensuring accurate and up-to-date records are maintained.
- Facilitate or participate in case conferences, ensuring care plans reflect shared decision-making and supported risk-taking.
- Monitor spending to prevent underspends and overspends and align resource allocation with changing needs.
- Maintain accurate, timely care notes and ensure documentation supports outcomes under the Strengthened Aged Care Quality Standards.
- Ensure care management claims comply with Support at Home business rules, including exclusion of administrative, rostering or travel tasks.
Supporting participants (and their carer or supporter) to make informed service decisions.
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To be successful, you will have:
- Minimum Cert IV qualification in aged care, or Diploma-level qualification in Nursing, Community Services, Aged Care, Case Management, or equivalent experience.
- Demonstrated experience in care coordination, case management or similar roles in aged care, health, or disability services.
- Strong understanding of the Support at Home Program, Quality Standards, and aged care rights.
- Strong communication, empathy and cultural competence.
About this location:
A new opportunity is now available to join Bolton Clarke, Home & Community Support team.
Why Work For Bolton Clarke:
Excellent work/life balance with shifts that suit your personal needs
A caring team environment with strong clinical and allied health support
Career progression and development opportunities
Generous salary packaging and not-for-profit tax benefits – claim up to $18,550 tax free
Private health insurance and gym discounts
An Employee Assistance Program for staff and family
Apply Now: Our application process takes 10 minutes to apply, please follow the below link to start your application.
Our commitment to diversity: At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status.
Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.
If you have any further queries, please contact Julie Varghese (
[email protected])
