Job Summary
Bundoora Physiotherapy Clinic is seeking a reliable, capable and personable Practice Manager / Senior Receptionist to join our busy clinic team.
This is a hands-on role that combines front desk reception with the day-to-day administration and coordination of the clinic. We are looking for someone who brings warmth, professionalism, initiative and strong organisational skills, and who takes pride in helping a clinic run smoothly and efficiently.
This position would suit someone with previous experience in medical or allied health reception and/or practice management, or someone with closely related transferable skills gained in a professional customer service, administration, office management or healthcare setting.
The role is part-time, working 3 days per week, with 6-hour shifts. Some flexibility to assist with leave cover or occasional additional hours when needed would be highly regarded.
About You
We are looking for someone who is:
- Warm, friendly and confident with people
- Reliable, organised and proactive
- Able to work autonomously and manage multiple tasks
- Calm under pressure in a busy clinic environment
- Professional in presentation and phone manner
- Skilled in time management and prioritising competing demands
- Highly detail-oriented and accurate
- Courteous, well presented and committed to excellent customer service
- Flexible and willing to assist with holiday and sick leave cover when required
- Confident with computers and able to learn new software systems quickly
Experience
Previous experience in medical reception, allied health reception, practice administration or practice management would be highly regarded.
We are also open to applicants who may not have worked in a clinic before, but who can demonstrate strong transferable skills from roles involving administration, customer service, scheduling, team support, office coordination, or business operations.
Most importantly, we are looking for someone with maturity, professionalism, good judgement, initiative and a strong work ethic.
Applicants should live close to Bundoora.
Key Responsibilities
Your responsibilities will include, but are not limited to:
- Greeting patients and creating a welcoming first impression
- Answering telephone calls and responding to patient enquiries
- Booking and managing patient appointments
- Invoicing and receipting
- EFTPOS and HICAPS processing (training can be provided)
- General clerical and administrative duties
- Assisting with the day-to-day running and coordination of the clinic
- General housekeeping duties to help maintain a clean and professional clinic environment
- Supporting business promotion and the presentation of the clinic
- Assisting with systems, processes and administrative efficiency across the practice
What We’re Looking For
The ideal applicant will bring a combination of:
- Reception or administration experience
- Strong people skills
- Confidence managing front-of-house responsibilities
- Initiative and common sense
- The ability to keep things organised and running smoothly
- A genuine willingness to be a dependable and valued member of the team
Why Join Bundoora Physiotherapy Clinic?
- A friendly and supportive team environment
- A meaningful role where your contribution matters
- A respected position within a busy allied health clinic
- Part-time hours that offer consistency and work-life balance
- An opportunity to become an important part of the clinic’s day-to-day success
If you are looking for a stable, part-time role where you can make a genuine contribution and be part of a professional, caring clinic environment, we would love to hear from you.
Job Type: Full-time
Pay: $60,000.00 – $75,000.00 per year
Work Location: In person
