Receptionist / Patient Coordinator – Whitehouse Dental Services
Are you an enthusiastic, organised, and people-focused professional who enjoys helping others and creating exceptional patient experiences?
Whitehouse Dental Services is seeking an outstanding Receptionist / Patient Coordinator to become an important part of our growing practice.
This role is ideal for someone who is confident on the phone, enjoys communicating with people, and understands that every patient interaction matters.
Your Responsibilities
- Welcome patients with warmth, professionalism, and genuine care.
- Answer incoming calls and convert enquiries into booked appointments.
- Manage the appointment book to maximise efficiency.
- Confirm appointments and minimise cancellations.
- Explain treatment appointments and payment options professionally.
- Follow up outstanding treatment and recall patients.
- Process payments and maintain accurate records.
- Support the clinical team to ensure every patient has an outstanding experience.
We’re Looking For Someone Who Is:
- Friendly, positive, and well-presented.
- An excellent communicator with a confident phone manner.
- Highly organised and able to multitask.
- Reliable, punctual, and proactive.
- Calm under pressure and able to solve problems.
- A team player who takes pride in their work.
- Committed to providing exceptional customer service.
Experience
- Previous dental reception experience is highly desirable.
- Experience with dental practice software is an advantage.
- Training can be provided for the right applicant with an outstanding attitude.
What We Offer
- A supportive and respectful workplace.
- Ongoing training and professional development.
- Opportunity to grow within a modern, patient-focused dental practice.
- Competitive remuneration based on experience.
- A workplace where your contribution truly makes a difference.
If you are passionate about delivering excellent customer service and want to be part of a team that genuinely cares for its patients, we would love to hear from you.
Please email your resume and a brief cover letter to: [email protected] or
Please contact Lana
0410 940 190
Job Types: Full-time, Part-time, Casual
Pay: From $29.00 per hour
Benefits:
Education:
Experience:
- Dental receptionist: 1 year (Required)
Language:
- English , Russian (Required)
Work Location: In person
