- Permanent FT leadership opportunity across leading & emerging brands
- Career progression with one of WA's leading automotive dealerships
- Company drive vehicle + monthly fuel allowance
Midland City is experiencing an exciting period of growth and is seeking a motivated, hands-on and career-focused Assistant Service Manager to join our expanding Service Department.
Representing Hyundai, Kia, MG, GWM and Geely, with additional exciting brands joining the dealership in the future, this is a fantastic opportunity to take the next step in your automotive career.
Working closely with the Service Manager, you will play a key role in supporting the day-to-day operations of a busy Service Department, leading and developing the team, driving operational efficiency and ensuring an outstanding customer experience.
This role would suit an experienced Senior Service Advisor, Service Advisor or emerging automotive leader looking to progress into a management position.
The Role
As Assistant Service Manager, you will support the leadership and day-to-day management of the Service Department, including:
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Supporting and motivating a high-performing team of Service Advisors and Technicians
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Assisting with the efficient day-to-day operation of the Service Department
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Driving productivity, efficiency and departmental performance
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Ensuring exceptional customer service and maintaining strong CSI outcomes
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Supporting the management of service bookings, workflow and workshop capacity
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Assisting with the resolution of customer concerns and escalated enquiries
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Coaching, mentoring and developing team members
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Working closely with the Service Manager to achieve departmental targets and business objectives
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Ensuring compliance with company policies, manufacturer requirements and safety standards
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Collaborating with other departments to deliver an exceptional dealership experience
What We're Looking For
We are looking for someone who is passionate about the automotive industry and ready to take the next step in their leadership career.
Ideally, you will have:
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Previous experience in an automotive Service Department
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Leadership experience or a strong desire to progress into a management role
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Excellent communication, customer service and problem-solving skills
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Strong organisational skills with the ability to manage competing priorities
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A hands-on and proactive leadership style
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The ability to motivate, coach and develop a team
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Strong commercial awareness and a focus on departmental performance
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A commitment to delivering an exceptional customer experience
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Experience as a Service Advisor, Senior Service Advisor, Workshop Controller or similar automotive role will be highly regarded
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A current and valid WA driver's licence
What's in it for YOU?
Company drive vehicle and monthly fuel allowance
Attractive remuneration package
Genuine career progression and development opportunities
Be part of one of WA's fastest-growing automotive dealership groups
Work across an exciting portfolio of leading automotive brands, with more brands coming soon
Supportive management team and collaborative working environment
Paid parental leave
️ Long service and loyalty incentives
Salary package your next vehicle through novated leasing
Exclusive discounts on restaurants, hotels, gym memberships and entertainment
Free, confidential counselling through our Employee Assistance Program (EAP)
Free Swan Yacht Club membership
Who We Are
When you join Midland City, you are also joining Autoleague, one of Australia's largest and most innovative automotive retailers.
Midland City is home to an exciting and growing portfolio of automotive brands, including Hyundai, Kia, MG, GWM and Geely, with further exciting additions planned for the future.
As our dealership continues to grow, this is an exciting opportunity to join the business at a pivotal time and build a rewarding long-term career within the automotive industry.
Ready to Take the Next Step?
If you are an ambitious automotive professional with a passion for customer service, leadership and developing high-performing teams, we would love to hear from you.
Click 'Apply' and submit your resume today.
Due to the number of applications received, only shortlisted candidates will be contacted.
Please note: Autoleague is an Equal Opportunity Employer that embraces and values equality, cultural diversity and inclusion. All shortlisted applicants will be required to undertake pre-employment checks, including police and medical checks.
