About the role:
This role will be the primary point of contact for customer enquiries and visits, ensuring exceptional customer service both in person and over the phone.
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Assist with incoming phone enquiries (walk-in, email & phone)
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Maintain accurate records & manage data entry across multiple platforms
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Support the sales/quoting team with appointment scheduling & client communications
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Assist theteam in the development of website, daily SEO updating and social media content
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Coordinate office consumables & stationary ordering
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Contribute to improving workplace processes & attend team meetings
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Provide administrative support to management
What you’ll need to succeed:
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Proven experience in administration
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Strong organisational skills with high attention to detail and ability to multitask
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Excellent verbal and written communication skills
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Confidence using a variety of software and platforms (Microsoft Office, CRMs, Mailchimp, Canva, websiteetc.)
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A proactive, solutions-focused mindset and ability to work both independently and as part of a small team
If you would like more information about this role or wish to have a confidential discussion about your career aspirations, we encourage you to upload your resume online now.
