Job Title: Sales Coach - Appointment Setters & Closers (Ecom Education)
Location: Remote (must have experience working with Australian clients/customers/teams)
About the Role
My client is a prominent player in the eCommerce Education space in Australia.
They're looking for a Sales Coach with a twist, someone who doesn't just train reps on script, but actively lifts performance metrics across two distinct sales functions: appointment setters and closers.
This isn't a generic sales trainer role. You'll be working hands-on with reps to move specific KPIs incl. appointment-setting rates, show-up rates and closing percentages AND and you need to be able to prove you've done this before.
What You'll Do
- Coach and develop both appointment setters and closers on live calls, recordings, and role-play
Identify individual rep gaps and build targeted improvement plans
- Track and report on KPI movement (setting rate, close rate, conversion, revenue per rep)
- Work directly with Australian leadership, customers, and team members, an understanding of AU communication style, market and business culture is essential
- Deliver ongoing coaching cadences (weekly 1:1s, call reviews, team trainings)
Must-Haves
- Minimum 12 months experience specifically coaching appointment setters and/or closers in a sales environment
- Demonstrated experience working with Australian clients, customers, or employees IE this is non-negotiable, not a nice-to-have
- Concrete, specific case studies of rep performance improvement, e.g. "took a closer from 18% to 34% close rate over 8 weeks" or "improved an appointment setter's show-up rate from 40% to 65% in 60 days."
NOTE: Vague claims ("I improved performance significantly") will not be considered.
- Strong grasp of both sides of the sales motion, setting AND closing are different skillsets and you need to speak both fluently
To Apply
Please include in your application:
A loom for 2 - 3 minutes oulining:
- At least two specific before/after KPI examples (metric, starting number, ending number, timeframe, and what you did to get there)
- Confirmation of your experience working with Australian teams/clients
- Your coaching style in a sentence or two
TO START PART TIME and move to FULL TIME for the right candidate
Pay: $30.00 – $60.00 per hour
Benefits:
Experience:
- sales coaching: 1 year (Required)
Work Authorisation:
Work Location: Remote
