Create your best future and join Westpac as a Senior Manager, Business Controls & Monitoring
What’s the role?
As a Senior Manager, Business Controls & Monitoring, you'll lead the delivery of non-financial risk reporting, governance, and insights across UNITE and Customer Operations, with a key focus on the growing Customer Lifecycle Management (CLM) delivery unit.
Working within the BCM Hub Centre of Excellence, you'll partner closely with senior leaders to deliver meaningful risk insights, facilitate governance forums, and support high-quality decision-making. You'll play a key role in shaping and evolving the risk governance and reporting model for a growing business as CLM continues to expand and mature.
A major focus of the role is transforming complex risk information into clear, actionable reporting for senior stakeholders and governance committees. You'll also drive continuous improvement through standardisation, automation, data visualisation, and AI-enabled reporting solutions
This is a full-time role based in Sydney, Melbourne or Adelaide with flexible working arrangements available .
What do I need?
- Substantial experience in non-financial risk, operational risk, governance, compliance, or business controls within financial services
- Proven experience producing executive-level reporting, governance papers, and risk committee materials for senior stakeholders and governance forums
- Strong analytical and report-writing capability, with the ability to synthesise large volumes of information into clear, concise, and actionable insights
- Strong stakeholder management and influencing skills, with confidence engaging senior leaders and working across complex
- Experience using technology, automation, reporting, or data-driven solutions to improve governance outcomes and decision-making
- A continuous improvement mindset, with the ability to work autonomously and help build new governance processes within an evolving business environment
Why join us?
We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:
- Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
- Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
- Tailored learning and development opportunities to help your grow your career within the bank.
- Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.
Create your future today
To get started, simply click on the APPLY or APPLY NOW button
We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page , under the ‘Diversity, sustainability and flexibility’ section.
