Panorama Retreat is currently hiring a Casual Weekend Receptionist. There is also the opportunity to work more hours across other areas of the property.
The Receptionist will be primarily responsible for providing a memorable guest experience at the front office through friendly and professional customer service and providing administrative support to the Hotel Management team..
About the role:
- Responding to incoming telephone calls and emails and relaying necessary messages to relevant parties
- Maintaining records ensuring documents are distributed and filled within designated timelines
- Responsible for all room reservations including confirmations, checking in, and allocation of hotel rooms and guests
- Handling any guest inquiries and complaints in a professional manner and escalating to the Manager/Area Manager when required
- Performing other related duties as requested by the Manager
Benefits:
- Ongoing opportunities within a busy property
- Work within a supportive tight-knit team
- Career Progression & Growth
Job Types: Full-time, Casual
Pay: $26.00 – $44.65 per hour
Work Location: In person
