About the Role
Cheapa Skips is seeking a proactive and organised Administration Assistant to support our busy operations. In this role, you will be the first point of contact for customers and play a key part in ensuring our daily administrative functions run smoothly. You’ll work closely with our operations and accounts teams to deliver excellent service and keep our business on track.
Key Responsibilities
·Answering incoming phone calls and emails, providing friendly and professional customer service
·Make and change bookings for skip deliveries and pick-ups, ensuring all details are accurately recorded.
·Schedule skip deliveries and pickups, coordinating with drivers and customers
·Follow up on bins to ensure timely returs and resolve any related issues
·Chase up outstanding payments from customers, maintaining accurate records of follow up actions
·General quotes for customers and follow up as needed
·Set up and maintain client database to ensure all information is current and accurate
·Prepare and maintain daily and operations reports for management review
Skills and experience
·Previous experience in an administrative or customer service role
·Strong organisational skills and attention to detail
·Excellent verbal and written skills
·Confident using office software (e.g. Microsoft Office, email, database systems)
·Ability to multitask and prioritise in a fast-paced environment
·Friendly, professional manner with a commitment to customer service
·Ability to work independently and from home
Desirable Qualifications
·Certificate III or higher in Business Administration or a related field or equivalent experience.
·Experience with booking or scheduling software
What we offer
·Supportive Team and Manager
·Competitive Salary
·Working from home
About Us
Cheapa Skips is a locally owned and operated skip bin hire business, proudly serving Brisbane and surrounding areas. We’re passionate about providing reliable, affordable waste solutions and delivering top-notch customer service. As our business grows, we’re looking for a superstar Administration Assistant to join our supportive team.
About the Role
Are you organised, friendly, and ready to make a difference every day? As our Administration Assistant, you’ll be the first point of contact for our customers and the backbone of our daily operations. You’ll handle bookings, support our drivers, and keep our office running smoothly.
Why join Cheapa Skips?
·Supportive down-to-earth team
·Flexible hours available
·On the job training provided
·Work from home
Pay: $1,500.00 – $2,000.00 per week
Work Location: Hybrid remote in Greenbank QLD
