Digital Analyst
Are you ready to kickstart your career with one of Australia’s leading outdoor media companies? We are currently on the hunt for an energetic go-getter to join us as our newest Digital Analyst.
Life at QMS Media? It’s Anything but Ordinary!
At QMS Media, we bring creativity and innovation to the world of outdoor advertising, delivering impactful solutions with digital billboards, street furniture, and beyond. Our team is passionate, authentic, and a little contagious (in a good way!). We are always pushing boundaries, celebrating wins, and evolving together.
Proud to be a WGEA Employer of Choice for Gender Equality since 2017 and with our Reconciliation Action Plan endorsed by Reconciliation Australia, we at QMS Media are committed to an inclusive workplace where everyone thrives, and where the rights, culture, and contributions of Aboriginal and Torres Strait Islander peoples are celebrated and respected.
What you'll be up to:
As the Digital Analyst, you will support the operational performance, monitoring and continuous improvement of QMS's national digital asset network. Working within the Technology team, you will monitor the health and performance of digital assets, deliver operational reporting and analysis, coordinate maintenance activities, and contribute to projects that enhance the reliability, efficiency and scalability of QMS's digital infrastructure.
This role combines technical analysis, asset management and operational support to ensure QMS digital assets operate at optimal performance while supporting business growth and innovation.
Monitor the performance, connectivity and operational health of QMS digital assets using approved monitoring platforms and tools.
Identify, investigate and escalate faults to internal teams and external service providers.
Coordinate maintenance activities to ensure digital assets are serviced and maintained in accordance with business requirements.
Support the deployment, commissioning and configuration of new digital assets.
Manage media player inventory, replacement scheduling, repairs and spare equipment registers.
Coordinate with field operations teams and contractors to ensure timely fault resolution and maintenance outcomes.
Produce regular and ad hoc reporting on digital asset performance, network reliability, maintenance activity and operational trends.
Analyse inventory levels, stock consumption, asset utilisation and operating costs.
Support the development and implementation of new tools, systems and processes.
What we’re looking for:
Tertiary degree in Information Technology, Information Systems, Business Information Technology or a related Information and Communications Technology (ICT) discipline. Advanced Diploma or tertiary degree preferred
Relevant industry certifications or technical training will be highly regarded.
Knowledge of digital asset environments, digital display technologies or related technology infrastructure, with an interest in the out-of-home media industry
Strong technical aptitude with a conceptual understanding of digital media platforms, IT hardware, software applications and supporting technologies.
Sound understanding of networking fundamentals, including VPN technologies, IoT devices and remote connectivity solutions.
Working knowledge of Windows and Linux operating systems and associated device management principles.
Strong analytical and reporting skills, with the ability to interpret operational data, identify trends and support informed decision-making.
Experience using monitoring, asset management or operational support systems to track performance, investigate issues and maintain data integrity.
Strong documentation and process management skills, including the development and maintenance of operational procedures, user guides and knowledge bases.
What’s in it for you?
A fun, friendly and supportive work environment where no two days are the same.
Awesome learning opportunities - ongoing learning and development to help you springboard into the future you want both personally and professionally.
A workplace that values YOU, your growth, and your ideas. We’re big on being inquisitive and ‘out of the ordinary’.
We get that life isn’t just about work—enjoy flexible options that fit around your world.
Career development, and the chance to work with a team that’s as excited and passionate as you are!
A fabulous workspace – both in location and vibes! We’re located in North Sydney with stunning Sydney Harbour views. You’re also never far from public transport, delicious food, drinks and shopping.
The Perks
Paid Parental Leave: 18 weeks employer-paid parental leave for when your family grows.
Access to Nine’s Premier Mastheads: Including The Sydney Morning Herald, The Australian Financial Review, The Age, Good Food, Brisbane Times, and WAtoday.
EAP: Professional wellbeing support services for you and your family, including counselling, nutritional coaching, financial coaching, 24/7 crisis counselling, and First Nations mental health and wellbeing support.
Wellbeing Gateway App: Access tools and resources to support you and your family’s wellbeing journey including meditations, workouts, recipes, wellbeing programs and wellbeing tracking.
Health Program: Annual vaccinations, skins checks, healthy lifestyle checks and mental health first aid training.
Employee Benefits: Access meaningful savings in the areas that matter most with discounts on groceries, utilities, gym memberships, food and entertainment, health insurance and more!
Learning and Development: Transform the way you learn, grow and engage with an annual program of technical and human skills.
Whether you’re ready for a change or looking for a place to make your mark, your ‘out of the ordinary’ adventure starts here - Click Apply now!
At QMS Media, fairness and equity are at the heart of our talent acquisition process. We know that many from marginalised groups may hesitate to apply unless they meet 100% of the requirements. But here’s the thing—we value diverse perspectives and unique experiences, even if they don’t fit the ‘traditional mould’. If you’re unsure whether you tick every box, we encourage you to apply anyway – imposter syndrome and confidence gaps are real! We’re excited to hear from you!
Want to know more about us? Check us out at www.qmsmedia.com
