Introduction:
WARRANTY SITE MANAGER
About the business:
We are a well-structured commercial building company looking to appoint a Warranty Site Manager to assist with the delivery of all warranty requirements across multilevel commercial builds. This is a varied and fast paced role that includes job inspections, rectification of warranty and defect items, management of external trades, and maintaining high levels of compliance & quality.
Description:
About the job:
Investigate properties where reported claims/problems as scheduled by Warranty Administrator;
Prepare written scopes of works and contract trades as appropriate;
Respond and investigate complaints to determine liability;
Audit and authorization of completed works;
Conduct quality inspections within delegated timeframes;
Manage and ensure rectification of any defects by trades prior to completion of work orders;
Escalate issues of non-compliance by trade to Warranty Manager;
Develop positive relationships with clients, property owners & subcontractors;
Record and report findings in line with Company Policy;
Benefits and perks
Generous vehicle allowance up to $11,000 plus mobile phone, Ipad are provided to get the job done.
Training and mentorship offered by industry leader
Training provided in Aroflo software
Company tools provided
Skills and Experiences:
About you:
Construction experience including carpentry, basic painting & plastering experience is highly desirable
Understanding of Work Health & Safety Requirements (preferred)
Keen eye for detail
Excellent communication skills and ability to manage client expectations
Ability to work independently and as a part of a team
High level of time management and organisational skills
Positive and confident attitude with high focus on customer service
Strong problem solving skills
Be a team player
Ability to use computer software systems, such as Aroflo
If this sounds like you then please email your resume and cover letter today!
