At I-MED we believe in working as a team and delivering high quality healthcare, to every patient, every time.
Our clinics within Southern Tasmania are currently seeking a Medical Receptionist/Contact Centre Agent to join the team. This is a Full-Time permanent position and working from Monday to Friday with rotating shifts between the core hours of 8.00am and 5.30pm. The locations include Calvary Hospital, Kingston, Rosny and Hobart Private Hospital.
Reporting to the Regional Administration Manager, you will be responsible for providing high level reception duties and administrative services whilst ensuring the delivery of professional, caring and friendly services to patients, referrers and other customers.
Key accountabilities include:
- Driving the delivery of high-quality reception services
- Providing excellent customer service and patient care
Developing and maintaining strong working relationships with patients, referrers, staff and managers
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Key selection criteria:
- Previous medical receptionist background (Ideal but not necessary) or customer service background
- Demonstrated initiative and willingness to learn
- Excellent interpersonal and communication skills
- Ability to work autonomously and in a team environment
Current Drivers licence
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Life at I-MED Radiology
Competitive remuneration corresponding with experience
Comprehensive induction training and ongoing development
Opportunity for career growth and professional progression
To be part of a fun & dedicated team that celebrates wins and successes
Commitment to your health and well-being, including access to employee assistance program
Diversity and Inclusion
Here at I-MED, we support diversity and welcome all people regardless of lifestyle, ethnicity, faith, sexual orientation and gender identity.
If this role stands out to you but you don't feel like you ‘tick all the boxes', we strongly encourage you to apply nonetheless as you may just bring something to I-MED that we are looking for.
Next Steps...
If you are interested in the opportunity, submit your updated CV – Please note due to the volume of applications, only successful candidates will be contacted and invited to an initial call with our Talent Acquisition team.
