About the role
We are seeking an experienced Dental Receptionist / Assistant to join our small team in Manuka, ACT. This position plays a vital role in our practice, balancing both reception and administrative duties while also including chair-side assistance to our providers.
What you'll be doing
- Reception Duties: Greeting and welcoming our patients, checking them in for their appointments and scheduling further appointments, answering phone calls and emails.
- Admin Support: Processing private health fund claims (HICAPS) and EFTPOS payments, handling private & confidential patient dental history records.
- Clinical Support: Assisting providers chair-side by anticipating the next steps while treating patients, ensuring treatment rooms are clean, stocked and organised.
- Providing excellent customer service by addressing patient questions and concerns.
- Maintaining a positive and professional demeanor at all times.
What we're looking for
- At least 1-2 years' experience as a Dental Assistant or similar role in a dental practice.
- Strong communication and interpersonal skills, with the ability to interact positively with patients and team members.
- Excellent organisational skills and multitasking abilities, with attention to detail.
- Proficiency in using dental software and basic computer systems. - Training will be provided if required
- A passion for providing exceptional patient care
What we offer:
- Flexible hours with the preference for full-time availability
- Above award wages
- Employee discount!
About us
We are a well-established, patient-centered dental practice located in the heart of Manuka, ACT. We pride ourselves on delivering high-quality care and creating a welcoming, collaborative environment for both our patients and our team.
If you're passionate about making a positive impact on patients' lives and thrive in a fast-paced, supportive setting, we would love to hear from you!
Apply now to join our dynamic team!
Job Type: Casual
Pay: $28.00 – $32.00 per hour
Benefits:
Ability to commute/relocate:
- Manuka ACT 2603: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
- Dental assisting: 1 year (Preferred)
- Dental reception: 1 year (Preferred)
Work Authorisation:
Work Location: In person
