Lead end-to-end technical pricing of our Lifestyle products to enhance profitability, optimise market performance, and proactively mitigate financial risks
The role
The Head of Lifestyle Pricing role will lead the end-to-end pricing of the company’s Lifestyle products (motorcycle, travel, pet, etc). This includes delivery on the company’s objectives of AAA pricing excellence and continuous improvement. To be successful in this role, the Head of Lifestyle Pricing should have solid technical skills and an ability to lead a technical team.
Position Accountabilities
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Strategic Pricing Leadership: Develop and execute the overarching pricing strategy for Auto & General's Lifestyle products (Motorcycle, Pet, Travel), driving AAA pricing excellence, optimising market performance, enhancing profitability, and proactively mitigating financial risks.
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Pricing Innovation & Process Optimisation: Oversee and continuously improve the end-to-end pricing lifecycle, from advanced data analytics and modelling to robust implementation and performance monitoring. Champion the evaluation and integration of innovative data sources and methodologies to advance pricing sophistication.
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Expert Advice & Stakeholder Engagement: Provide expert thought leadership and high-quality strategic advice on pricing, risk assessment, and market performance to General Managers, Directors, and the Pricing & Underwriting Committee. Effectively communicate the strategic implications and expected impact of pricing changes, ensuring alignment and securing necessary approvals.
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Risk Management & Governance: Establish and maintain robust 'Line 1' risk and governance frameworks specific to pricing to ensure data integrity, minimise errors, and uphold regulatory compliance. Lead the management and resolution of compliance incidents, implementing effective rectification, remediation, and control strengthening measures.
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Team Leadership & Capability Development: Lead, mentor, and foster the professional growth of the Lifestyle Pricing team, cultivating a culture of continuous improvement, technical excellence, and strategic alignment with Auto & General's core pricing philosophies.
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Data Quality & Infrastructure Advancement: Ensure the integrity, accuracy, and timely availability of all data essential for comprehensive pricing analysis. Identify, evaluate, and champion strategic improvements to pricing infrastructure, including new functionalities and platforms, to enhance operational efficiency and analytical capabilities.
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Business & IT Change Management: Serve as the primary Subject Matter Expert (SME) for all business and IT change initiatives impacting pricing, whether internally driven or originating from other business areas. Proactively engage with relevant stakeholders across the business to define requirements, lead technical implementation, and develop comprehensive test plans. Critically review and technically approve all IT changes from wider business areas that affect pricing systems or models
What experience you’ll bring
Qualifications and Experience
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15+ years general insurance industry experience, with a strong focus on pricing strategy, advanced analytics, and leading projects.
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Proven analytical, critical thinking, and complex problem-solving capability, particularly in identifying new opportunities and addressing challenges within pricing contexts.
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Exceptional attention to detail and a meticulous approach to data integrity, model development, and project execution, ensuring accuracy and precision in all deliverables.
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Clear understanding of statistical modelling techniques and, in particular, predictive modelling approaches (e.g. GLMs).
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Strong risk awareness and experience in integrating risk management principles into analytical methodologies and project frameworks.
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Expert in advanced statistical programming languages and tools (e.g., SQL, Python) for model development, data manipulation, and automation. Experience with specialised pricing software (e.g., Earnix, Radar).
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Tertiary qualification in Mathematics, Statistics, Actuarial Science, Data Science, Computer Science, or a related quantitative field. Actuarial qualifications or advanced degrees (e.g., PhD) in relevant areas are highly regarded
Location: Toowong
Close to a variety of public transport and easy parking options, the Toowong office has excellent end-of-trip facilities (including secure bike storage and showers), outdoor spaces and plenty of modern collaborative areas to work and connect with colleagues.
Conveniently based at Toowong Village tower with views of the mountains and the Brisbane River, our location is only 4 km from the city and provides access to retail, restaurants and other amenities.
The benefits of working at A&G
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Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
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Access to A&G’s employee reward and recognition platform, powered by Rewards Gateway - Enjoy a wide range of benefits, including:
- Personalised rewards and peer-to-peer recognition
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Exclusive discounts and savings across more than 600 top retailers
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A comprehensive recognition program that celebrates milestones and achievements—helping you feel valued every step of the way
- Work flexibility - with options to work from home two days per week.
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Options for leave - life happens, so we’ve got volunteer days, an additional paid ‘ME’ day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
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Grow with us - we’ve got learning and professional development opportunities to suit everyone.
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Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you’re passionate about.
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Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
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Celebrate the wins - we love sharing our successes and celebrating together - join us and you’ve got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
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Save money - as well as discounts on insurance products, we’ve teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.
About us
Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.
Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas and Coles Insurance.
We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.
Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.
- A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.
