Job Title
Workplace Coordinator
Job Description Summary
Location: Hawthorn East, Melbourne | Full-Time | Permanent
Deliver exceptional workplace and event experiences while supporting a dynamic corporate environment.
Be the face of a high-profile corporate client and build strong stakeholder relationships
Gain exposure to workplace, events, and facilities management in a dynamic role
Join during a major workplace transformation and relocation project
Job Description
About the Role
We’re seeking a highly organised and customer-focused Workplace Experience Coordinator to support a key client account. This role plays a vital part in delivering exceptional workplace services, with a strong focus on customer service, event coordination, meeting space management and stakeholder engagement.
You’ll be the go-to person for workplace requests, ensuring the office environment operates seamlessly while creating a premium experience for all users. This is a fast-paced, varied role offering exposure to workplace transformation initiatives, including an upcoming head office relocation.
Key Responsibilities
Coordinate meeting rooms, conference spaces, and workplace bookings
Manage and respond to multiple inboxes and workplace service requests
Deliver end-to-end event coordination, including catering and room setup
Conduct regular floor walks to ensure workplace presentation and functionality
Administer locker systems and end-of-trip facilities
Build strong relationships with client stakeholders and service providers
Support workplace change initiatives and office transition activities
Maintain accurate reporting and contribute to monthly performance insights
About You
Experience in workplace coordination, events, client facing customer care or EA/administration
Strong customer service mindset with a friendly, positive, approachable style
Excellent verbal and written communication skills
Proven ability to multitask and manage competing priorities
Experience managing multiple inboxes and requests simultaneously
Confident working in a corporate, client-facing environment
High energy, proactive, and solution-focused
Ability to remain calm under pressure and adapt to changing priorities
About Cushman & Wakefield
Cushman & Wakefield is a global leader in commercial real estate services, with 50,000+ employees across 60 countries. In Australia, we partner with some of the world’s leading organisations to deliver innovative property solutions across office, retail, industrial and logistics assets.
Our strength lies in our collaborative approach, deep market insight and ability to integrate services to deliver exceptional outcomes. We are driven by a client-first mindset and a commitment to excellence, empowering our people to think differently and create value at every stage of the property lifecycle.
What We Offer
Competitive salary package and employee benefits
Flexible work arrangement with one day work from home per week
Exposure to a high-profile corporate client
Career development across workplace, events, and facilities management
Involvement in major workplace transformation and relocation projects
A broad, hands-on role with real influence and visible impact
Supportive, collaborative team environment.
Diversity & Inclusion
At Cushman & Wakefield, we are committed to fostering a diverse, inclusive, and respectful workplace. We welcome applications from people of all backgrounds and experiences and are dedicated to creating an environment where everyone can thrive.
As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. Cushman & Wakefield promotes safety at all times.
INCO: “Cushman & Wakefield”
