Are you an experienced and motivated Retail Manager with strong leadership skills and a passion for managing business operations, improving customer experience, and driving sales performance?
OZ WHIP PTY LTD is seeking a dedicated and results-driven Retail Manager to oversee daily business operations, manage staff performance, maintain product quality standards, and support the continued growth of our business.
This is an excellent opportunity for a proactive professional who enjoys working in a fast-paced retail environment and has the ability to lead a team while ensuring operational excellence.
About Us
OZ WHIP PTY LTD is a growing retail business committed to providing high-quality products and exceptional customer service. We focus on maintaining strong relationships with our customers, ensuring efficient operations, and continuously improving our services to meet market demands.
By joining our team, you will become part of a supportive and professional workplace where your leadership, organisational skills, and contribution will play an important role in achieving business success.
Key Responsibilities
- Manage and oversee the day-to-day operations of the retail business to ensure smooth and efficient workflow
- Plan and implement strategies to increase sales, profitability, and overall business performance
- Lead, supervise, train, and motivate staff to achieve business objectives and maintain high service standards
- Manage staff rostering, performance monitoring, and workplace productivity
- Ensure excellent customer service by handling enquiries, feedback, and resolving customer concerns professionally
- Monitor inventory levels, manage stock control, coordinate ordering, and maintain product availability
- Develop and implement merchandising strategies to maximise product presentation and sales opportunities
- Analyse sales reports, market trends, and customer preferences to identify areas for improvement
- Manage budgets, financial records, cash handling procedures, and operational expenses
- Establish and maintain relationships with suppliers, customers, and business stakeholders
- Ensure compliance with company policies, workplace health and safety requirements, and relevant retail regulations
- Monitor product quality, pricing, and promotional activities to support business growth
- Identify opportunities for operational improvements and implement effective business solutions
Qualifications & Experience
- Diploma or higher qualification in Retail Management, Business Management, or a related field
- Minimum 1 year of relevant experience in retail management or a similar leadership role
- Strong understanding of retail operations, sales management, and customer service practices
- Proven ability to manage, train, and motivate a team effectively
- Experience in stock management, inventory control, and supplier coordination
- Ability to analyse business performance and implement strategies for improvement
- Strong communication, leadership, and interpersonal skills
- Excellent organisational and problem-solving abilities
- Ability to work under pressure and manage multiple responsibilities effectively
- Good understanding of workplace health and safety requirements
- Reliable, proactive, and committed to delivering high-quality outcomes
Apply Now!
If you are passionate about retail management and are ready to take the next step in your career, we would love to hear from you.
Join OZ WHIP PTY LTD and become part of a growing business where your skills and leadership can make a real difference.
Note: Only shortlisted candidates will be contacted.
Pay: $75,000.00 – $80,000.00 per year
Work Location: In person
