You will support the delivery of a portfolio of operational projects focused on improving service quality and performance outcomes. This includes planning, implementing, monitoring, and reporting on projects, while identifying and managing risks along the way. You will also work closely with internal and external stakeholders to support continuous improvement initiatives, strengthen compliance and data quality, and contribute to onboarding, training, and change activities across the organisation.
What we’re looking for
We are looking for someone who is organised, collaborative, and passionate about improving service delivery and outcomes in the community and housing sector.
Experience or qualifications in project management, housing management, communications, or a related field
Ability to work effectively in a values-driven environment, demonstrating integrity, resilience, and teamwork
Above else, we’re looking for people who bring our values to life every day:
If you’re someone who builds trust, works collaboratively, takes ownership, cares about the people you serve and makes others feel valued — you’ll fit right in.
At CHL, you'll be part of an organisation that's making a genuine difference in the lives of thousands of Australians every day. We offer:
Above all, joining CHL means being part of something bigger — making a meaningful difference and helping create a future where everyone has a place to call home.
At CHL, we’re working towards a world without housing poverty. As Australia’s largest regulated community housing provider, we’ve spent more than 30 years creating safe, secure and affordable homes where people can belong, thrive and build a brighter future. We’re a purpose-driven organisation, and our people are at the heart of what we do. Our values of Teamwork, Integrity, Service Excellence and Everyone Matters guide how we work, how we support our customers and how we make a difference in communities across Australia.
Our recruitment process
Please note the advertising closing date is indicative only. CHL reserves the right to close the advertisement before the close date is reached. Therefore, it is encouraged that you submit your application as soon as possible. We aim to make our recruitment process clear, engaging and respectful, keeping you informed every step of the way. Appointments are subject to satisfactory pre-employment checks, including a Police Check and any other checks required for the role. CHL is managing this recruitment process directly, so we kindly ask that recruitment agencies do not contact CHL or our hiring managers regarding this opportunity. If agency support is required, we’ll be in touch directly.
If you would like to know more about this role, please reach out to our Talent Partner, Maddie Zillman on 07 56551609 | [email protected]. You can also learn more about us - Home | Community Housing Limited
