About the role:
This is a varied and fast-paced administrative role within a healthcare environment, with most communication occurring via phone and email rather than face-to-face interactions. You will play a key role in coordinating patient care, supporting clinicians, and ensuring smooth day-to-day operations.
Key Responsibilities:
- Communicate professionally with patients, residential aged care facilities, next of kin, and healthcare providers (primarily via phone and email)
- Manage clinician diaries, schedule appointments, and confirm bookings via phone, SMS, and email
- Maintain accurate electronic patient records, including scanning and uploading referrals, audiograms, and documentation
- Prepare and distribute reports and correspondence to aged care facilities and stakeholders
- Process Medicare and funding claims, maintain records, and assist with invoice follow-up
- Coordinate hearing aid orders, fittings, repairs, and warranty processes
- Manage stock levels of hearing aids, batteries, moulds, and clinical supplies
- Order office supplies and support general inventory management
- Provide day-to-day administrative support to clinicians and the wider team
What We Offer
- Competitive hourly rate: $32–$39 + super (depending on experience)
- Supportive and friendly environment
- No weekend work – Monday to Friday schedule
- Work-life balance and stable hours (32– 40 hours per week)
- Free and convenient parking
- Comfortable and well-organised workplace
- Career development and progression opportunities
Pay: $32.00 – $39.00 per hour
Benefits:
- Employee discount
- Free drinks
- Free food
Work Location: In person
