Looking for a meaningful career that offers stability, purpose and growth? With more than 60 years of service across aged care, community care, retirement communities and affordable housing, Sundale is committed to empowering Queenslanders to live their best lives — and that includes our team members.
We’re seeking an experienced and people-centred Organisational Change Manager to lead the people side of change across Sundale’s transformation portfolio. This is an exciting opportunity to help ensure strategic initiatives are successfully adopted, embedded and sustained while minimising disruption to care and operations.
Why Sundale?
At Sundale, we live by our values:
- Care – Creating quality and meaningful experiences for everyone in the Sundale community
- Connection – Listening and responding to the needs of others
- Creativity – Finding better, innovative ways to do things and be part of our community
We offer a supportive, people-first workplace where your contribution truly matters.
About the Role
As our Organisational Change Manager, you’ll operate within the Enterprise Project Management Office, EPMO, reporting to the General Manager Strategy and Enterprise Projects. You’ll design and deliver structured change interventions across Sundale’s communities, supporting adoption, minimising disruption and protecting care quality during transitions.
This role leads change strategy, stakeholder analysis, communications, training, reinforcement and sustainment, working closely with Enterprise Project Managers, Business Analysts, sponsors and leaders across the organisation.
You’ll also help build organisational change management capability within the Strategy Hub, lift Sundale’s change maturity and contribute to the successful execution of Sundale’s Strategic Roadmap and the Sundale Way operating model.
What You’ll Do
- Define change scope, change impacts and adoption outcomes that support Sundale’s strategic goals.
- Develop and deliver change strategies, communications plans, training plans and reinforcement plans.
- Apply a structured and consistent change methodology across Sundale’s portfolio, such as Prosci ADKAR.
- Partner with sponsors, leaders, project managers, Business Analysts, Capability & Learning, People & Culture and other stakeholders to support successful adoption.
- Identify, prevent and manage resistance, surfacing issues early and resolving them through strong stakeholder partnerships.
- Develop adoption reports, sponsor briefings, ELT updates and reinforcement materials.
- Maintain an enterprise view of change initiatives to support data-driven decision making across the change portfolio.
- Monitor change saturation, adoption risk and cumulative impacts across Sundale communities.
- Coach, mentor and support sponsors and leaders to fulfil their role visibly, vocally and consistently throughout each change.
- Keep change human and grounded in Sundale’s values of care, connection and creativity.
About You
You are an experienced change professional who understands that successful transformation depends on people. You are confident working with senior leaders, frontline teams and diverse stakeholder groups to build trust, manage resistance and support practical, sustainable adoption.
You will bring:
- Strong experience leading the people side of change across medium to large transformation initiatives.
- High-level competency with change management methodologies and tools, such as Prosci ADKAR.
- Working knowledge of project management approaches and how organisational change integrates with project delivery.
- Strong communication, stakeholder engagement, interpersonal and emotional intelligence skills.
- The ability to influence, encourage, motivate and elicit cooperation from a wide range of stakeholders, including ELT, sponsors, community leaders and frontline team members.
- The ability to identify adoption risks, manage resistance, defuse tension and navigate change constructively.
- A person-centred and customer service mindset, ensuring change remains grounded in care quality and operational realities.
Required Qualifications or Certificates
- Relevant tertiary qualification in Business, Human Resources, Organisational Psychology, Communications or a related discipline is highly desirable but not essential.
- Recognised change management certification, such as Prosci, CMI or ACMP CCMP.
- At least 7 years’ experience leading change on medium to large transformation initiatives.
- Aged care, healthcare or other complex regulated industry experience will be highly regarded.
- National Police Check.
- Pre-employment medical assessment.
Sundale Values Its Team Members and Provides a Comprehensive Range of Benefits
- Competitive salary
- Additional 5% superannuation: above the Superannuation Guarantee
- Salary Packaging: Up to $15,900 tax-free + $2,650 for meals and entertainment
- Generous Leave Entitlements: 5 weeks annual leave for full-time employees, prorated for part-time
- Paid Parental Leave: 6 weeks for eligible full-time and prorated part-time team members
- Exclusive Perks: Discounts, financial tips and wellbeing resources via our Flare platform, including savings at 500+ major Australian brands across 9,000+ locations
- Access to Car Salary Packaging
- Private Health Discounts
- EAP Support: Access to confidential support services
- Referral Bonus: Up to $300 for every successful referral
- Career progression and development opportunities
Make a Real Difference Every Day
In this role, your work will help Sundale deliver transformation in a way that supports our people, protects care quality and improves outcomes for residents, clients, families and communities.
If you’re passionate about people-centred change, stakeholder engagement and making transformation stick, we’d love to hear from you.
Apply Now
Apply today or visit our careers page for more information about careers with Sundale.
We review applications as they are received — apply early to avoid missing out.
We Embrace Diversity
Sundale welcomes applicants from Aboriginal and Torres Strait Islander peoples, people with disabilities, culturally and linguistically diverse backgrounds, LGBTQIA+ individuals, and people of all ages.
We acknowledge the Traditional Custodians of the land and pay our respects to Elders past, present and emerging
