At a Glance
Work type: 35 hrs per week, Hybrid options
Salary : $134,967.65 + 12% superannuation
Employment Type: Full Time, Permanent
Closing date: 9pm, Tuesday, 28th July, 2026
The City of Parramatta is in the midst of significant growth and transformation. With a community that brings together many cultures, skills and stories, a changing skyline and new investments, this is an exciting time to be part of the journey. Parramatta 2050 gives us a clear picture of where we’re heading; a connected, creative and sustainable City with opportunities for everyone. Every role at City of Parramatta contributes to this next chapter, helping us build a strong, thriving Parramatta for the people who live, work and spend time here.
About the role
This role provides expert injury management and return to work support, helping employees achieve safe and sustainable work outcomes. Through proactive case management and stakeholder partnership, it reduces risk, supports compliance and promotes employee wellbeing.
In this role you will:
- Lead the end-to-end management of workplace injury, workers compensation and return to work cases, ensuring positive outcomes for employees and Council.
- Partner with leaders across the organisation to provide expert advice on injury management, medical fitness and return to work strategies.
- Collaborate with insurers, medical providers and other stakeholders to support timely recovery and sustainable return to work outcomes.
- Drive continuous improvement of injury management programs, policies and processes in line with legislation and industry best practice.
Monitor claims performance, identify risks and opportunities, and provide recommendations to improve employee wellbeing and reduce organisational costs.
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What’s on offer
We offer a competitive remuneration package from $134,967.65 plus 12% superannuation .
Your employee experience with City of Parramatta includes:
- Flexibility: Hybrid working conditions, flexi‑time scheme, additional leave over the Christmas period
- Leave: 14 weeks paid parental leave, 15 days personal leave, long service leave after 5 years
- Wellbeing: Employee Resource Groups (ERGs), Fitness passport, Flu vaccinations, Employee Assistance Program (EAP), Ongoing wellbeing initiatives, Health insurance discounts.
- Location & Convenience: Central Parramatta location, discounted parking, Novated leasing available
- Growth: Learning and development programs, leadership pathways, free LinkedIn Learning
About you
The successful candidate is someone who:
Minimum 5 years' experience in injury management and return to work case management within a high-volume NSW environment.
Demonstrated knowledge and experience applying the Workers Compensation Act 1987, Workplace Injury Management and Workers Compensation Act 1998, and SIRA requirements.
Strong communication and stakeholder management skills, with the ability to build productive relationships, influence outcomes and provide expert advice across a diverse range of stakeholders.
Proven ability to manage complex matters through effective negotiation, conflict resolution, prioritisation and time management, while delivering positive outcomes and maintaining high standards of service.
To be considered for this role, you must meet the essential requirements in the Position Description , including:
Qualifications/Licences:
Want to know more?
Review our Values Flyer to learn more about the behaviours that guide how we work. Further details about this role can be found in the Position Description.
How to apply
Applications must be submitted online by 9pm, Tuesday, 28 th July, 2026 . Applications submitted by other means will not be accepted.
Please note: Candidates who do not meet the essential qualification and licence requirements may not progress through the recruitment process.
This position requires the preferred candidate to undergo the below pre-employment compliance checks:
Criminal history check: A criminal history does not necessarily disqualify a prospective candidate from selection.
The City of Parramatta supports a drug and alcohol ‑ free working environment. Employees may be subject to random testing.
How we work: Inclusion & Belonging
At the City of Parramatta, inclusion and belonging are central to how we work. We’re building a workforce that reflects our diverse community and value different perspectives and lived experiences. We welcome applications from Aboriginal and Torres Strait Islander peoples, people living with disability, people of all ages, women, culturally and linguistically diverse communities, LGBTQIA+ people, ADF veterans, and others who bring unique perspectives.
We are committed to a fair, inclusive, and accessible recruitment process and support reasonable adjustments throughout recruitment and employment – contact [email protected] for a confidential discussion.
Eligibility:
Please note you must be an Australian or New Zealand citizen or a permanent resident in Australia to apply for this position. Applicants holding valid visas may be considered for Casual or Term contracts subject to their visa work conditions.
