RAYS Wellness is a multi-award-winning natural therapies dispensary redefining what alternative healthcare can be like. We’re on a mission to raise the standard of holistic healthcare - redefining access, experience, and expectations. As patient demand grows, so do we - and we’re just getting started.
We’re expanding across Queensland and Victoria, with new roles now open in our dispensary and patient care teams in Brisbane and South Melbourne.
But this isn’t just a job ad - it’s an invitation to be part of something different.
As a national leader in plant-based medicine and pharmacy innovation, our team supports patients across Australia with expert guidance, genuine care, and a commitment to raising the standard in natural therapies. From our custom-built digital platform to our purpose-designed dispensaries, we work closely with the country’s leading prescribers, clinics, and suppliers to provide safe, seamless access to evidence-based treatments.
Fresh off our second consecutive win as Dispensary/Pharmacy of the Year at the 2025 AUS/NZ Cannabiz Awards, we’re continuing to grow - and that’s where you come in.
About the Role
We’re looking for a proactive, detail-oriented team member to join our South Melbourne dispensary and help ensure the safe, efficient, and timely delivery of prescriptions to patients.
This is a key operational role that supports the full journey from script to shipment. Working closely with our pharmacists and patient care team, you’ll help create a seamless experience - where patients feel confident, cared for, and supported at every step.
Whether you’re early in your pharmacy career or looking to bring your technical skills into a fast growing wellness space, this is an opportunity to grow with us.
Key Responsibilities
Dispense prescriptions and input patient medical data accurately
Pick, pack, and prepare e-commerce orders with care and precision
Assist pharmacists with stock control, compliance, and administration
Provide friendly, timely support to patients (phone, email, online)
Liaise with suppliers and external partners as needed
Maintain accurate records and uphold regulatory requirements
About You
You’re detail driven, people focused, and quietly excellent at getting things done. You care about doing things properly, you thrive in fast moving environments, and you’re excited to be part of something that’s continually evolving.
We’re looking for:
Experience in a dispensary, pharmacy, or customer support setting
Strong communication and organisational skills
Confidence with digital systems and inventory platforms
High level of accuracy, reliability, and accountability
Interest in medicinal cannabis and progressive healthcare
What We Offer
We’re more than a pharmacy. We’re a passionate, growing team reimagining what healthcare can look and feel like - and we’re building something special together.
Competitive salary with opportunity to grow
A beautiful, purpose-designed work environment in South Melbourne
Training across plant-based therapies and e-commerce tools
A values-led culture that champions care, creativity, and collaboration
Regular team activities to stay connected - from trivia nights and team lunches to social sports and seasonal events, we prioritise community as much as we do care
If you're looking for a role that means more - and a team that feels like more - we’d love to hear from you.
