Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements.
As the Executive Manager Field Business Operations, you will lead the evolution of business operations across Field Regions, uplifting commercial capability, and bringing strategy to life through thoughtful planning, governance, and performance enablement. You will translate enterprise priorities into an integrated operational roadmap, ensuring alignment across teams while creating clarity around goals, performance, and outcomes over a one to three-year horizon.
You will design and embed frameworks that support operational excellence, balancing performance, risk, compliance, and workforce planning to enable consistent, high-quality delivery. With a strong focus on continuous improvement, you will lead transformation initiatives that uplift efficiency, enhance engagement, and improve the overall experience for both employees and customers.
Through meaningful collaboration and inclusive leadership, you will foster alignment across diverse stakeholder groups, creating a shared sense of ownership and purpose. Your ability to simplify complexity and connect people, processes, and priorities will enable Field Services to operate with confidence, adaptability, and resilience.
You are a strategic and empowering leader with extensive experience in complex, stakeholder-rich environments, bringing a strong ability to connect long-term strategy with practical delivery. You are deeply experienced in commercial operations, planning, governance, and transformation, and are motivated by creating environments where teams can thrive and deliver meaningful outcomes.
You lead with intention, empathy, and clarity, building strong relationships and fostering collaboration across boundaries. Your communication style is engaging and inclusive, allowing you to influence at all levels while bringing others on the journey.
With a natural curiosity and commitment to continuous improvement, you seek out opportunities to simplify, innovate, and uplift how work gets done. Your thoughtful, people-centred approach ensures that outcomes are not only effective, but sustainable, supporting a culture of connection, performance, and shared success across nbn.
To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.
nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Platinum Employer, and have active employee-led diversity pillars. and why we're recognised as a WORK180 Endorsed Employer for Women.
We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing [email protected] or calling our Recruitment Accessibility Enquiry Line at +61 2 8918 9990. Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.
If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.
