Seeking a meaningful role in a supportive team? We’re looking for a friendly and organised receptionist to be the welcoming face of Believe and Achieve Paediatric Therapy.
Our therapists work with children with a range of conditions, backgrounds and diagnoses, aged 0 to 16.
At Believe and Achieve Paediatric Therapy, we are passionate about celebrating each child’s strengths and creating a welcoming, supportive environment for families and staff.
As our receptionist, you’ll be the friendly first point of contact for families, helping to create a warm and welcoming clinic environment. Your day will include managing bookings and schedules, answering phone calls, responding to emails and supporting therapists and the waiting room.
You’ll help prepare and organise therapy resources, handle paperwork, assist with light cleaning to keep the clinic tidy, and proofread documents as needed. You’ll also support the therapy team, helping their day run smoothly and ensuring families feel comfortable and supported from the moment they arrive.
Every day brings a mix of tasks, interaction with families, and opportunities to learn and grow in a dynamic, child-focused environment.
Essential working days: Mondays and Fridays 9:00am - 5:00pm
Pay: $25.00 – $36.00 per hour
Application Question(s):
- Do you have experience in admin / reception roles? (If yes, please note your experience and how many year[s] experience you have)
- What is your availability for work? (Days and hours) Please note: Mondays and Fridays are a requirement for this role.
- Are you currently studying at University or TAFE? Will this impact your ongoing availability on Mondays and Fridays?
- Do you have a valid paid Working with Children Check? (If yes, please note your WWCC number)
- Please outline any experience you have working with children who have disabilities and their families.
- Please state your pay expectations (hourly rate).
- You’ll be the first point of contact for families. Clear, kind, and confident communication is really important in this role. You’ll be speaking with families daily and sending emails and messages that need to be easy to understand and supportive. Please include a short written response to the scenario below:
A parent reaches out feeling overwhelmed about starting therapy for their child. How would you respond?
- Please include a written response to the scenario below: A carer phones the clinic feeling upset about being charged a cancellation fee and expresses frustration during the interaction. How would you respond?
- What booking softwares / practice management programs are you familiar with?
Work Location: In person
