At RAC, we create sustainable value for our members by building a culture grounded in trust and security, where our people are members first, empowered for growth and united to become a force for the better to drive meaningful change across WA.
As one of WA’s most trusted brands, our Contact Centre Consultants deliver efficient, personalised solutions that help members get back on the road. Join our Joondalup Contact Centre in August as a Member Solutions Consultant and be among the first point of contact for more than 1.3 million members.
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Grow your knowledge of RAC products and services through comprehensive, full-time training and ongoing development.
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Be the first point of contact for around 50–60 RAC members each day, providing support, guidance and reassurance.
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Confidently navigate multiple systems while delivering supportive, high-quality conversations with members.
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Understand individual needs and offer tailored solutions.
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Work alongside a supportive, motivated team that encourages collaboration and celebrates success.
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Meet compliance requirements set by regulatory standards
A career at RAC is more than just a job. We’re passionate about our people and committed to creating an environment that supports growth, diversity and wellbeing. You’ll enjoy:
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Base salary of $68,340 + Super + Bonuses + Shift loading
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Comprehensive fully paid training to set you up for success from day one.
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Career growth opportunities as we love promoting from within.
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A vibrant Social Club with over 900 members.
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Access to exclusive RAC Member benefits.
When you join RAC, you become part of one of WA’s most trusted organisations, committed to serving our members and giving back to the
community.
If you’re passionate about making a real difference for our members and the WA community, we’d love to hear from you
Apply now and help shape the future of member service at RAC.
