About us
At Resilient Life Care, we believe quality support starts with genuine relationships. We provide reliable, person-centred support that helps NDIS participants live independently, achieve their goals and feel at home in their community.
Our name reflects something we see every day: resilience. We see it in participants working towards their goals, in families supporting one another, and in the people who provide care and support. We're committed to creating an environment where every participant is treated with dignity, respect and genuine care.
About the role
We are looking for reliable and compassionate NDIS Support Workers to join our team at a brand-new 9-apartment SIL/SDA building in Chadstone.
This is an exciting opportunity to be part of a new service from the beginning. You'll provide high-quality, person-centred support to residents in their own homes, helping them maintain their independence, participate in the community and achieve their individual goals.
The building operates with a 24/7 concierge-style support model, so we're looking for Support Workers who are comfortable working across a range of shifts, including mornings, afternoons, evenings, weekends and overnight shifts.
You'll work as part of a supportive team and have the opportunity to build genuine, long-term relationships with the residents you support.
What you'll be doing
- Providing person-centred support based on each participant's individual needs and goals
- Supporting participants with personal care, daily living and household tasks
- Supporting residents to access the community and participate in activities
- Assisting with meal preparation, shopping and other everyday tasks
- Supporting participants to develop and maintain independence
- Building positive and respectful relationships with participants, families and other support professionals
- Completing accurate shift notes, progress notes and other required documentation
- Following participant support plans, risk assessments and workplace procedures
- Identifying and reporting incidents, concerns and changes in participant wellbeing
- Maintaining a clean, safe and welcoming environment
- Working collaboratively with the House Manager and wider support team
About you
We're looking for people who are:
- Compassionate, reliable and genuinely passionate about supporting people with disability
- Respectful of participant choice, dignity, privacy and independence
- Comfortable providing hands-on support, including personal care where required
- Calm and confident when dealing with challenging or unexpected situations
- Reliable and willing to work a variety of shifts across a 24/7 roster
- A strong communicator who works well as part of a team
- Organised and committed to completing high-quality documentation
- Professional, approachable and able to build genuine relationships with participants
Essential requirements
- NDIS Worker Screening Check
- First Aid & CPR certification
- Relevant NDIS/disability support experience
- Valid driver's licence
- Relevant qualification such as Certificate III or IV in Individual Support, Disability or a related field, or willingness to obtain one
Experience working in SIL, SDA, supported accommodation or other 24/7 disability services is highly regarded.
Why join Resilient Life Care?
- Be part of a brand-new SIL/SDA service from day one
- Work in a modern, purpose-built disability accommodation environment
- Build meaningful, long-term relationships with participants
- Join a family-run organisation where your work is genuinely valued
- Supportive House Manager and Operations team
- Opportunities for ongoing shifts and career development
- Free, unlimited and completely confidential access to counsellors through our Employee Assistance Program
How to apply
If you're passionate about supporting people with disability and want to be part of a team that's building something from the ground up, we'd love to hear from you.
Apply today and tell us a little about yourself, your experience and why you'd like to join Resilient Life Care.
Pay: $34.00 – $38.00 per hour
Expected hours: 8.0 – 30.0 per week
Work Location: In person
