If you’re an ambitious, energetic person who enjoys a fast-paced team environment filled with challenges and opportunities, this is the job for you! Our successful employees are service-oriented people with integrity and commitment to a common goal of excellence. We offer exciting opportunities, career growth, a friendly, supportive and ethics based work environment, stability, and great benefits.
We currently have the following roles available within the Front End department
Front End Assistant - Packing member orders into boxes, and transferring member orders to a separate cart or flatbed after they have been scanned or keyed. Runs for items as needed. Proper safety procedures and standards. Maintains courteous member service at all times while monitoring a smooth flow of members through the registers.
Job Duties/Essential Functions
Front End Assistant:
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Greets members, helps members load merchandise on the conveyor belt, asks member packing preferences, answers questions, relays information on special promotions, and thanks members
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Transfers items not on the belt to a separate cart or flatbed as cashier scans items, placing barcodes up for the cashier when possible
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Assists with getting supervisor verification for high-ticket, Bottom of Basket, or non-transfer items
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Packs member orders into boxes and loads them on a separate cart or flatbed
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Checks packaging for tampering and reports it
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Assists members with loading orders into car when appropriate
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Retrieves items such as boxes, register supplies, and merchandise requested by members to keep lines moving smoothly
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Maintains the cleanliness of the register and general Front End area, reports and cleans spills and trip hazards immediately
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When needed, retrieves carts and flatbeds from the parking area using a rope with clasping hook, pushing no more than 10 carts at once
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Keep front of building clean
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Follows proper Front End and general safety procedures and standards
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Assist in other departments of the warehouse as necessary
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Provides prompt and courteous customer service to members, employees and supplier.
Ability to operate vehicles, equipment or machinery
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Computer, printer, phone, camera, card printer, calculator, credit/debit terminal, cash register, cash machine, copier, table top/handheld scanner, 2-way radio, carts, flatbeds, clasping cart ropes, pallet jack, step ladder, rubbish compactor, cardboard/shrink wrap baler, rolling mop bucket with wringer, large wheeled bins, mop, broom, click counter, personal vehicle
Qualifications (Costco-specific or industry specific skills that candidates should possess)
Education/Training:
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High School Certificate or higher
Experience/Skills:
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Customer service, sales, cash handling
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Strong customer service, communication, interpersonal and organisation skills
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Data entry and data management
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Basic knowledge of Google Suite (Docs, Slides, Sheets) and AS400
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Basic math skills
Other specific requirements
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Satisfactory Criminal Record Check for certain roles
- If successful, you will be required to undertake role & department specific training within specified timeframes
Professional confidentiality is assured for all applications received.
