MECCA’s Communications team plays a key role in keeping our Customer Care team informed, connected and empowered to deliver exceptional customer experiences. We’re looking for a Communications Specialist to support internal and customer-facing communications across Customer Care, while helping drive alignment with our other frontline teams.
Reporting to the Head of Communications, you will help develop and support Customer Care communication strategy, helping drive alignment across MECCA’s frontline teams. You will:
Manage Customer Care internal communications across channels including newsletters, Microsoft Teams, town halls, EDMs and leadership updates
You are a proactive and adaptable communications professional who thrives in a collaborative, fast-paced environment and enjoys building strong stakeholder relationships. Ideally, you will bring:
Whilst we are focused on our #CustomerFirst mantra, we know that wouldn’t be possible without an incredible team that is guided by our MECCA values and motivated each and every day to be solutions focused, innovative, collaborative and adaptable, and have a bit of fun along the way!
Some of our other team member benefits include:
