About Us
Sushi Hub Penrith is part of the well-established Sushi Hub network, which operates stores across Australia. We are committed to providing our customers with fresh, high-quality sushi and Japanese-style food, together with efficient and friendly customer service.
We are currently seeking an experienced and motivated Retail Manager to oversee the day-to-day operations of our busy Penrith store. This is a full-time, ongoing position suited to a hands-on retail professional with strong leadership, customer service and operational management skills.
Key Responsibilities
The successful candidate will be responsible for:
- Overseeing the daily operations of the store and ensuring that it is clean, well-presented and compliant with Sushi Hub brand requirements and food safety standards;
- Recruiting, training, rostering, supervising and managing kitchen and front-of-house employees across the store’s extended trading hours;
- Monitoring staff performance, providing feedback and identifying training and development needs;
- Monitoring inventory levels, placing stock orders and managing wastage to maintain product quality and freshness while controlling operational costs;
- Leading the team to deliver consistent, high-quality customer service and resolving customer enquiries and complaints promptly and professionally;
- Ensuring compliance with food safety, hygiene, work health and safety and other relevant regulatory requirements, including undertaking regular store inspections;
- Preparing and managing the store’s operational budget, monitoring expenditure and implementing appropriate cost-control measures;
- Overseeing cash-handling procedures and reconciling daily sales transactions;
- Implementing local pricing, promotional and merchandising initiatives to increase sales and profitability;
- Analysing sales, staffing, inventory and wastage data;
- Preparing regular reports on store performance and providing operational recommendations to the Director; and
- Identifying and implementing opportunities to improve customer satisfaction, sales performance and operational efficiency.
Position Requirements
To be considered for this position, applicants must have:
· Completion of a Diploma-level qualification or higher;
· At least one year of relevant experience in a similar retail management or store management role within the fast-food, food retail or hospitality industry;
· Sound knowledge of Japanese cuisine, sushi products, food handling and food safety standards；
· Strong leadership, communication and staff management skills;
· Sound organisational and operational management skills, including stock and cost control; and
· A reliable and motivated approach, with the ability to work effectively in a fast-paced environment and across a rotating roster when required.
What We Offer
- A competitive annual salary of $85,000 plus superannuation;
- A full-time, ongoing position of 38 hours per week;
- The opportunity to manage a busy store within an established Australian food retail network; and
- A supportive and team-focused working environment.
If you meet the above requirements and are interested in joining Sushi Hub, please submit your resume and a brief cover letter outlining your relevant qualifications, experience and suitability for the position.
Pay: $85,000.00 per year
Work Location: In person
