Job description
Agency Department of Corporate and Digital Work unit Workforce Capability
Development
Job title Senior Advisor Digital Learning and Designation Administrative Officer 6
Innovation
Job type Full time Duration Fixed to 23/08/2027
Salary $102,505 - $114,282 Location All NT Regions
Position number 24759 RTF 355139 Closing 14/09/2026
Contact Officer Afano Sang, A/Assistant Director, Digital Learning and Innovation on 08 8922 7025 or [email protected]
About the agency https://dcdd.nt.gov.au/
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=355139
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY
QUALIFICATIONS.
Information for applicants – inclusion and diversity
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with
disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss
this with the contact officer. For more information about applying for this position and the merit process, go to the OCPE website.
Primary objective
Support the Digital Learning and Innovation team in working with clients to drive, support and deliver contemporary eLearning solutions
through the Northern Territory Government’s Learning Management System (LMS), meeting enterprise objectives and client requirements
and improving workforce capability outcomes.
Context statement
Workforce Development within the Department of Corporate and Digital Development (DCDD) is responsible for building the capability
of the Northern Territory Public Sector (NTPS). The Digital Learning and Innovation team leads enterprise eLearning delivery through the
LMS. This role provides operational advice, support and training to clients and course owners and contributes to the quality and
continuous improvement of digital learning services.
Key duties and responsibilities
1. Provide advice, support and training to clients and course owners on the governance, configuration and use of the LMS.
2. Review eLearning courses and provide practical advice to clients so courses are accessible, meet quality requirements and are ready
to publish in the LMS.
3. Manage and resolve LMS requests through Jira, engage with clients and stakeholders to coordinate solutions, and identify recurring
issues requiring service or process improvements.
4. Develop, maintain and continuously improve procedures, guidance and knowledge base content to support consistent and efficient
service delivery.
5. Coordinate defined digital learning projects, monitor progress and deliver agreed outcomes aligned with DCDD objectives.
6. Support less experienced team members and share technical and procedural knowledge to promote consistent team practice.
Selection criteria
Essential
1. Demonstrated ability to provide high level customer service using various IT systems and software, including learning management
systems, client management systems, content development software and the Microsoft Office Suite.
2. Demonstrated ability to support colleagues, share knowledge and contribute to consistent team practice.
3. Proven capability to multi-task, manage competing priorities, achieve results and meet timeframes.
4. High-level oral and written communication skills with the ability to negotiate and liaise effectively with various internal and external
stakeholders and work productively with diverse teams.
5. Experience in supporting the consultation, planning, management and review of learning and development initiatives, procedures,
and projects.
6. Demonstrated work ethic and attitude which emulates DCDD values of commitment to service, innovation, ethical practice,
accountability, impartiality, diversity and respect.
Desirable
1. Previous experience with Learning Management Systems (LMS) or eLearning development tools (e.g. Articulate storyline, Totara).
2. Certificate IV in Training and Assessment or other relevant qualifications.
Further information
The successful applicant may be required to undergo a criminal history check. A criminal history will not exclude an applicant from this
position unless it is a relevant criminal history.
The work unit values and supports available flexible working options where operationally practical.
